At a Glance
- Tasks: Support and optimise IT infrastructure across multiple sites while driving improvements.
- Company: A long-established, family-run organisation with a friendly working environment.
- Benefits: 23 days holiday, day off for weekend cover, and a supportive team culture.
- Other info: Opportunity for career growth and involvement in exciting IT projects.
- Why this job: Make a real impact on IT systems and processes in a collaborative team.
- Qualifications: Experience in systems or network support, strong knowledge of Windows Server and Microsoft 365.
The predicted salary is between 30000 - 40000 £ per year.
R13 Recruitment are delighted to be working in partnership with a long-established, privately owned organisation to recruit a Systems & Network Engineer for their North West Norfolk-based IT team. This opportunity offers a broad and engaging remit, supporting the technology infrastructure across multiple sites while helping to drive improvements across the wider IT environment.
You'll be responsible for maintaining and optimising network and server infrastructure, troubleshooting technical issues, supporting users and contributing to projects that enhance system performance, reliability and security. Joining a collaborative and hands-on team, you'll have the opportunity to make a genuine impact as the organisation continues to invest in strengthening its IT operations. The role would suit an individual who enjoys balancing day-to-day technical support with infrastructure development and continuous improvement initiatives.
The position is based at the organisation's head office, working 35 hours per week, with occasional travel to local sites as required. You will also participate in an out-of-hours support rota, typically one weekend per month, with time off in lieu provided.
The Company
This long-standing, family-run organisation operates across multiple sites. With a strong reputation in their select sector, they pride themselves on a friendly, down-to-earth working environment where individuals are trusted to take ownership and use their initiative. The IT function is integral to the business, supporting both head office and a wide network of sites, particularly during peak seasonal periods.
Benefits
- 23 days holiday + bank holidays (TBC)
- Day off in lieu for weekend on-call cover
- Friendly, supportive working environment
- Opportunity to influence and improve IT systems and processes
The Day to Day
- Delivering end-user support across multiple sites.
- Managing Windows Server environments and virtual infrastructure.
- Maintaining network infrastructure including routers, switches and access points.
- Supporting Microsoft 365 and user account administration (Active Directory / Entra).
- Managing device configuration and compliance through MDM solutions.
- Monitoring system performance and proactively addressing issues.
- Installing, configuring and maintaining servers, systems and software.
- Managing tickets through to resolution, collaborating with team members where required.
- Supporting security infrastructure including firewalls, anti-virus and vulnerability management.
- Assisting with patching, updates and ongoing system maintenance.
- Contributing to IT projects and continuous improvement initiatives.
- Liaising with external suppliers and partners where required.
You Will Have / Be
- Experience in a systems, network or infrastructure support role.
- Strong knowledge of Windows Server and Microsoft 365 environments.
- Experience with networking principles and infrastructure.
- Exposure to virtualisation technologies (e.g. Proxmox, Hyper-V or similar).
- Knowledge of Active Directory and user access management.
- Experience with PowerShell or automation tools (highly desirable).
- A proactive, self-sufficient approach with strong problem-solving skills.
- Ability to manage workload independently within a small team.
- Strong attention to detail and commitment to high standards.
- Experience with Linux administration, Intune, SQL, or security best practices would be advantageous.
How to Apply
To hear more details about this opportunity, please email your CV to Ruth Harding - Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.
Systems & Network Engineer employer: rthirteen recruitment
Join a long-established, family-run organisation in North West Norfolk as a Systems & Network Engineer, where you'll thrive in a friendly and supportive environment that values initiative and ownership. With a focus on employee growth and the opportunity to influence IT systems, this role offers a balanced mix of technical support and infrastructure development, all while enjoying generous benefits like 23 days holiday and time off in lieu for weekend on-call cover.
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We think this is how you could land Systems & Network Engineer
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We think you need these skills to ace Systems & Network Engineer
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Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at rthirteen recruitment.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at rthirteen recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at rthirteen recruitment
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
