At a Glance
- Tasks: Manage client accounts, drive renewals, and identify growth opportunities.
- Company: Join a global tech leader focused on client relationships and service excellence.
- Benefits: Hybrid work, quarterly bonuses, ongoing training, and international progression opportunities.
- Other info: Fast-paced environment with excellent career growth potential.
- Why this job: Be part of a dynamic team making a real impact in client engagement.
- Qualifications: Experience in account management or sales, strong communication skills, and a proactive mindset.
The predicted salary is between 37500 - 45000 £ per year.
R13 Recruitment are currently supporting a global technology-led organisation in their search for an Account Manager to join their growing operations team. This is a fantastic opportunity for a commercially minded and relationship-focused professional to join a fast-paced business where client experience, revenue growth and service excellence sit at the heart of everything they do.
Working across an established portfolio of accounts, the successful individual will play a key role in supporting customer engagement, driving renewals and identifying opportunities to expand client partnership growth. Monday to Friday, 9-5 working hours (hybrid) with a starting salary of £27,500 + quarterly bonus. OTE £40,000-£45,000, but uncapped.
The Company
This dynamic business works with globally recognised accounts, delivering innovative solutions to their client’s needs. This role offers the chance to join a leading organisation where client relationships and service delivery are genuinely valued.
Benefits
- Hybrid working model
- Quarterly bonus / incentive scheme
- Ongoing training and professional development
- Opportunities for progression within the wider organisation (including internationally)
- Modern systems and technology environment
The Day to Day
- Managing a portfolio of client accounts and acting as a key day-to-day contact.
- Monitoring account performance and maintaining accurate revenue forecasting information.
- Coordinating with operational teams to ensure smooth service delivery and issue resolution.
- Encouraging customer engagement and increasing product usage across accounts.
- Building strong client relationships to understand operational requirements and identify opportunities for further business development.
- Driving client renewals and contributing towards revenue growth objectives.
- Working towards revenue, retention and service-based KPIs.
- Supporting wider commercial teams with account development activities and growth plans.
- Supporting process improvements and initiatives designed to enhance customer satisfaction.
You Will Have / Be
- Previous experience within an account management or sales-focused role.
- Track record of success working towards targets, KPIs or commercial objectives.
- Effective pipeline management and forecasting skills.
- Strong relationship-building and communication skills.
- Highly organised with excellent attention to detail.
- Able to manage multiple priorities within a fast-paced environment.
- Commercially aware with a proactive and solutions-focused approach.
- Confident working collaboratively across teams and departments.
- Strong written, verbal and presentation skills.
How to Apply
To hear more details about this opportunity, please email your CV to Rebecca Headden – Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.
Client Account Manager in Norwich employer: rthirteen recruitment
Join a dynamic global technology-led organisation that prioritises client relationships and service excellence. With a hybrid working model, competitive salary, and uncapped bonus potential, this role offers ongoing training and professional development, alongside opportunities for progression both locally and internationally. Experience a supportive work culture where your contributions to client engagement and revenue growth are genuinely valued.
StudySmarter Expert Advice🤫
We think this is how you could land Client Account Manager in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Client Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. We want you to be able to discuss how you can enhance client relationships and drive revenue growth, so brush up on their recent projects and successes!
✨Tip Number 3
Practice your pitch! You’ll need to showcase your relationship-building skills and commercial awareness. We suggest doing mock interviews with friends or mentors to get comfortable talking about your experience and how it aligns with the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who are ready to make an impact in account management.
We think you need these skills to ace Client Account Manager in Norwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Client Account Manager role. Highlight your previous experience in account management or sales, and showcase how you've met targets and KPIs in the past. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. We love seeing candidates who are genuinely excited about joining us at StudySmarter.
Showcase Your Relationship-Building Skills:Since this role is all about client relationships, make sure to highlight your communication and relationship-building skills. Share examples of how you've successfully managed client accounts and driven renewals in your previous roles. We’re keen to see how you connect with clients!
Follow Application Instructions:Don’t forget to follow the application instructions carefully! If you're applying from outside the local region, include that brief covering note about your relocation plans. We want to make sure we have all the info we need to consider your application!
How to prepare for a job interview at rthirteen recruitment
✨Know Your Accounts
Before the interview, take some time to research the company’s existing client portfolio. Understanding their key accounts and how they deliver value will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Relationship Skills
Prepare examples from your past experiences where you've successfully built and maintained client relationships. Highlight specific instances where your communication skills led to positive outcomes, as this is crucial for a Client Account Manager.
✨Be Ready with KPIs
Since the role involves working towards revenue and retention KPIs, come prepared to discuss how you've met or exceeded targets in previous roles. Use metrics and data to back up your claims, as this will showcase your commercial awareness.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that reflect your understanding of the business and its challenges. Inquire about their approach to client engagement and how they measure success, which shows your proactive mindset and interest in contributing to their goals.
