(Hybrid) Retirement Plan Implementation Specialist in London

Job Description R13 Recruitment are delighted to be partnering with an exciting and fast-growing insurtech business in their search for an Implementation Specialist to join their growing UK team. This is a great opportunity for a commercial, personable insurance professional who enjoys working with people and able to identify commercial opportunties with clients, but is equally comfortable getting into the detail, recognising anomalies and assuring absolute accuracy in the data. You’ll need a good understanding of commercial insurance, terminology and classes of business, alongside strong analytical and problem-solving skills. You’ll be involved throughout the implementation journey, from understanding requirements and configuring products through to testing, training and successful client launch. Based in London, you’ll work from their modern office an average of two days per week, with opportunities for national and international travel to client sites, events and industry expos. The UK operation is still in the early stages of its growth, offering an exciting opportunity to join at the ground level, make an impact and develop your career as the business grows. You’ll work closely with international teams across the UK, US and Mexico, with a two-week training trip to Mexico as part of your onboarding. There are also opportunities for international travel, client visits, industry events, an annual overseas team offsite and potential short-term working opportunities from Mexico. Significant career development opportunities as the business grows. ~ Two-week training trip to Mexico. ~ National and international travel opportunities. ~ Annual overseas team offsite. ~ Modern London office with hybrid working, averaging two days onsite per week. ~26 days annual leave + bank holidays. ~ Flexible working ~ Company pension scheme Manage the implementation and onboarding of new insurance clients. Review pricing structures, rating rules, policy documents and product information. Provide client training and support through to successful implementation. Maintain implementation documentation and look for ways to improve the process. Idenitfy potential opportunities for growth within clients and refer back to the wider team. Attend client meetings, events and expos, with opportunities for travel. 2–3 years’ experience within commercial lines insurance. ~ Good knowledge of commercial insurance terminology and classes of business. ~ Commercial, personable and confident, with a genuine ability to build relationships. ~ Confident working with Excel and detailed information. ~ German would be a significant advantage; Spanish or Italian also beneficial. For candidates applying from outside the local region, please include a brief covering note outlining your current location, relocation plans and anticipated timeframe for moving.