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For Companies At a Glance
- Tasks: Be the go-to person for client queries and build strong relationships.
- Company: Join a globally recognized digital tech company working with top brands.
- Benefits: Enjoy 23 days leave, hybrid work options, and a competitive salary with bonuses.
- Why this job: Grow your skills in a fast-paced, supportive environment while making an impact.
- Qualifications: No specific qualifications required; just bring your passion for customer service!
- Other info: Full-time role with a salary of £26,500 plus bonuses, based near Norwich.
The predicted salary is between 21000 - 30000 £ per year.
R13 are currently partnering with a leading digital tech company based on the outskirts of Norwich in their search for a Client Delivery Executive. Supporting a portfolio of accounts and being the first point of contact for all service-related queries, your core duties will be to develop and maintain strong client relationships with your account base, whilst delivering a strong service. Based in the outskirts of Norwich, this is a full time, permanent position working 37.5 hour a week, Monday to Friday 9am – 5.30pm, and is offering a salary of £26,500 plus bonus (c£38,500 OTE). The company This globally recognised business works with some of the biggest brands in the world, providing technologically advanced content solutions, particularly within the e-commerce sector. With teams across the globe, they foster an ambitious and supportive team, with a fast-paced and challenging working environment, encouraging each individual’s personal and professional growth. The benefits 23 days annual leave, plus bank holiday (increasing with years of service), free onsite parking, pension scheme, company laptop, hybrid working options, and additional bonus available. The day to day Delivering exceptional customer service to all contacts within your account base and delivering on revenue targets. Providing specialist product knowledge to your client base, including systems train…
Client Delivery Executive employer: rthirteen recruitment
Contact Detail:
rthirteen recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Delivery Executive
✨Tip Number 1
Familiarize yourself with the e-commerce sector and the specific technologies used by the company. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your understanding of their services.
✨Tip Number 2
Highlight any previous experience in client relationship management or customer service roles. Be prepared to share specific examples of how you've successfully managed client accounts and resolved service-related queries.
✨Tip Number 3
Research the company’s major clients and their projects. Being able to discuss these during your interview shows your genuine interest in the role and the company, making you a more attractive candidate.
✨Tip Number 4
Prepare questions that reflect your understanding of the role and the company culture. Asking insightful questions can set you apart from other candidates and show that you are proactive and engaged.
We think you need these skills to ace Client Delivery Executive
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Client Delivery Executive position. Understand the key responsibilities and required skills, such as developing client relationships and delivering exceptional customer service.
Tailor Your CV: Customize your CV to highlight relevant experience that aligns with the role. Emphasize any previous roles where you managed client accounts or provided customer service, showcasing your ability to meet revenue targets.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the position and the company. Mention specific examples of how you've successfully built client relationships in the past and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-organized and professional.
How to prepare for a job interview at rthirteen recruitment
✨Showcase Your Client Relationship Skills
Since the role focuses on developing and maintaining strong client relationships, be prepared to share specific examples of how you've successfully managed client accounts in the past. Highlight your communication skills and ability to resolve issues effectively.
✨Demonstrate Product Knowledge
Familiarize yourself with the company's products and services, especially those related to e-commerce. During the interview, express your understanding of how these solutions can benefit clients and be ready to discuss any relevant experience you have.
✨Emphasize Customer Service Excellence
The position requires delivering exceptional customer service. Prepare to discuss situations where you went above and beyond for a client, showcasing your commitment to service quality and client satisfaction.
✨Prepare for Behavioral Questions
Expect behavioral interview questions that assess your problem-solving abilities and teamwork. Use the STAR method (Situation, Task, Action, Result) to structure your responses, ensuring you convey your thought process clearly.
