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- Tasks: Keep our guest areas sparkling clean and welcoming during the night shift.
- Company: Join the iconic Champneys team, known for wellness and relaxation.
- Benefits: Enjoy health incentives, discounts, and a complimentary spa day after probation.
- Why this job: Make a positive impact on guests' experiences while working in a vibrant environment.
- Qualifications: A passion for cleanliness and great customer service skills.
- Other info: Flexible scheduling with an app for easy management of your work-life balance.
Location: Champneys Forest Mere
Contract: Full Time
Salary: £12.21 per hour, plus gratuities plus night allocation
At Champneys we pride ourselves on the environment that we create. As soon as our guests step through our front foot, we embrace every opportunity to appeal to their senses. First impressions matter which is why our hardworking housekeeping team is passionate about providing a great first impression by creating a clean, relaxing and inviting environment.
In the role of Night Cleaner, you will work alongside an efficient and experienced team to look after guest areas, excluding bedrooms to an exceptionally high standard. Your areas of focus will be the Poolside, Spa Changing Areas, Treatment Rooms, Guest Lounges and Public Toilet Areas. You will ensure you maintain a familiarity with our company health and safety and fire safety procedures at all times and report any issues to the relevant manager. The guest experience we offer is of paramount importance to us; you will be able to demonstrate great customer service and ensure you are polite, friendly and helpful at all times when interacting with guests and colleagues.
Responsibilities:
- Cleaning your dedicated area of work to an exceptional standard
- Taking exceptional pride in the bedrooms that you clean
- Creating a WOW moment when our guests enter their room
- Supporting the wider property in its cleanliness
- Supporting our prestigious Health Clubs with their cleanliness
- Answering any guest queries and supporting with any requests that they have
Benefits:
- Health, Wellness and Wellbeing incentives
- Digital fitness programmes
- Nutrition guides and recipes
- Self-Guided meditation
- Wellbeing podcasts
- Champneys experiences (such an overnight stay or an ultimate spa day experience)
- App for all schedules, timesheets, annual leave and all the important things you need at your fingertips
- In house social media connecting our Champneys Family
- Employee Assistance Programme, offering counselling sessions and legal advice if required
- Other perks such as shopping discounts and financial support
- Motivating, rewarding and engaging colleague events
- Discounted stays for you, your friends and family at any of our properties
- Complimentary Spa Day on completion of your probationary period
- 50% discount on all Champneys products
- Great discounts on our partner products Elemis and Clarins
- Discounted membership to our exceptional health clubs
- Merlin Entertainments Attraction
- Introduce a friend incentive
- Long Service celebrations
- Free parking [Hotels and Resorts only]
- Professional Uniform
Night Cleaner in Liphook employer: RTF Consulting, Inc
Contact Detail:
RTF Consulting, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Cleaner in Liphook
✨Tip Number 1
Get to know the company culture! Before your interview, check out Champneys' social media and website. This will help you understand their values and how you can fit in, making it easier to connect during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can showcase your cleaning skills and customer service experience, as these are key for the Night Cleaner role.
✨Tip Number 3
Dress to impress! Even though it's a night shift, showing up looking smart and professional can make a great first impression. It shows you care about the role and respect the company’s standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, don’t forget to apply through our website for the best chance!
We think you need these skills to ace Night Cleaner in Liphook
Some tips for your application 🫡
Show Your Passion for Cleanliness: When writing your application, let us know how much you care about creating a clean and inviting environment. Share any experiences that highlight your attention to detail and pride in your work.
Highlight Your Customer Service Skills: Since guest experience is key for us, make sure to mention any previous roles where you interacted with customers. We love to see examples of how you've gone the extra mile to help someone out!
Be Familiar with Health and Safety: We take health and safety seriously, so it’s a good idea to mention any relevant training or knowledge you have. This shows us that you’re ready to keep our guests safe while maintaining cleanliness.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you!
How to prepare for a job interview at RTF Consulting, Inc
✨Know the Company
Before your interview, take some time to research Champneys and its values. Understand their commitment to creating a clean and inviting environment for guests. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Showcase Your Cleaning Skills
Be prepared to discuss your previous cleaning experience and how you maintain high standards. Think of specific examples where you went above and beyond to create a welcoming space. This will demonstrate your attention to detail and pride in your work, which is crucial for a Night Cleaner role.
✨Emphasise Customer Service
Since you'll be interacting with guests, highlight your customer service skills. Share instances where you provided excellent service or handled guest queries effectively. Being polite, friendly, and helpful is key, so make sure to convey your ability to create a positive experience for guests.
✨Familiarise Yourself with Safety Procedures
Understanding health and safety protocols is essential for this role. Brush up on relevant procedures and be ready to discuss how you would handle any safety issues. This shows that you take the responsibility of maintaining a safe environment seriously, which is vital for both guests and staff.
