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- Tasks: Provide technical support for traffic signal equipment and optimise operational processes.
- Company: Join Yunex Traffic, a leader in intelligent transport systems.
- Benefits: Competitive salary, annual bonus, flexible benefits, and 26+ days holiday.
- Why this job: Make a real impact on the future of mobility and transform cities worldwide.
- Qualifications: HNC/ONC in electrical engineering or equivalent experience required.
- Other info: Continuous training and excellent career development opportunities await you.
The predicted salary is between 36000 - 60000 £ per year.
Uniting what's next in traffic. At Yunex Traffic, we launch cities into the future with forward-looking infrastructure and transport solutions, making mobility safer, more efficient and more sustainable for all.
Our Commitment: At Yunex Traffic, the uniqueness of our people is our strength. Our people are at the heart of what we do and every voice, perspective and contribution is valued. The future of mobility needs people who think down different tracks and we empower our people to transform cities all over the world. Join us and make a difference too. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants to encourage agile working and innovation.
As a Technical Support Engineer specializing in traffic signal equipment, you will be stationed at our field depot, playing a vital role in providing technical assistance for fault diagnosis, routine maintenance, and installation of a diverse range of traffic signal and ancillary equipment. Your responsibilities will include ensuring the seamless operation of traffic systems, optimizing processes, and spearheading improvement projects to enhance our service delivery.
Responsibilities
- Provide technical support to colleagues on various traffic signal equipment.
- Perform complex fault diagnosis and installation tasks, covering equipment such as CCTV, VMS, wireless communications, routers, and traffic signal controller configurations.
- Offer technical expertise to other Technical Support Engineers when necessary, as well as supporting maintenance and installation teams.
- Conduct intricate configuration of traffic signal equipment.
- Commission traffic signaling equipment to ensure proper functionality.
- Be available for standby duty, responding to emergency repairs and out-of-hours service contract requirements.
- Complete mandatory NHSS training requirements successfully.
- Collaborate with Technical Support and Engineering teams in Poole to refine processes and tools used for work execution.
- Initiate and drive improvement projects to optimize operational efficiency.
- Work closely with managers to ensure consistent, high-quality work across the team.
- Implement best practices to address any inconsistencies within the team.
- Coach and mentor other engineers to support their professional development.
- Undertake relevant training to stay updated with new equipment and systems.
Qualifications & Experience
- HNC / ONC / City and Guilds or equivalent experience in electrical engineering.
Competencies
- Outlook: Cooperative, helpful, proactive, and conscientious.
- Flexibility: Willingness to adapt, learn new tasks confidently, and shift between different activities or work areas.
- Effectiveness: Demonstrated drive, energy, accuracy, and reliability in work performance.
- Teamwork: Commitment to team goals, effective communication, and contribution to high team morale.
- IT Skills: Proficiency with product-specific software and familiarity with MS Office Software.
- Organization: Strong prioritization skills and attention to detail.
- Must hold a full UK Driving License.
Experience
- Experience with National Highway Sector Scheme 8, including competence levels/limitations.
- Previous involvement with a wide array of Intelligent Traffic Systems and specialized knowledge of products/systems, such as configuration and communication systems.
- Prior experience in testing electrical equipment in an industrial setting.
- Track record of involvement in improvement projects and innovation initiatives.
We Offer
- Competitive base salary with an annual bonus.
- Continuous training and learning opportunities to support career development.
- 26 days of holiday, increasing up to 29 with length of service.
- 37.5-hour working week plus paid overtime and unsociable hours uplift.
- Excellent pension, with matching contributions up to 10% of pensionable salary.
- Flexible benefits package to suit your personal needs.
- Investment in personal development and support for membership of professional institutions.
How do I apply?
We can only accept online applications. Click the Apply Now button below to submit your application.
About Us
We are a global leader in intelligent transport systems with more than 3,500 passionate employees who pioneer, develop, create, install and maintain innovative road traffic and mobility solutions all over the world. We make our roads smarter, safer and greener. The work we do enables cities, highways authorities and infrastructure operators to create a new world of mobility and makes cities more livable for everyone. Our solutions range from traffic lights, tolling solutions and tunnel management to software, AI applications and the intelligent networking of all road users. Become a Traffic Transformer and help us to continue transforming towns and cities all over the world.
Technical Support Engineer in Poole employer: RTA Engineering Services
Contact Detail:
RTA Engineering Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer in Poole
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Yunex Traffic on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Technical Support Engineer.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss traffic signal equipment and fault diagnosis. We want to see that you’re not just knowledgeable but also passionate about making mobility safer and more efficient.
✨Tip Number 3
Show off your problem-solving skills! During interviews, be ready to share examples of how you've tackled complex issues in the past. We love candidates who can think outside the box and drive improvement projects.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the team and making a difference in traffic solutions.
We think you need these skills to ace Technical Support Engineer in Poole
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Technical Support Engineer role. Highlight any relevant experience with traffic signal equipment or fault diagnosis to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about transforming cities and how your background aligns with our mission. Be genuine and let your personality shine through!
Showcase Your Team Spirit: Since teamwork is key at Yunex Traffic, share examples of how you've collaborated with others in past roles. We love to see candidates who can contribute to high team morale and effective communication.
Apply Through Our Website: Remember, we only accept online applications! Head over to our website and hit that 'Apply Now' button to get your application in. We can't wait to see what you bring to the table!
How to prepare for a job interview at RTA Engineering Services
✨Know Your Tech Inside Out
As a Technical Support Engineer, you'll be dealing with complex traffic signal equipment. Brush up on your knowledge of CCTV, VMS, and routers. Be ready to discuss specific examples of how you've diagnosed faults or installed equipment in the past.
✨Show Your Problem-Solving Skills
Prepare to share instances where you've tackled tricky technical issues. Think about how you approached the problem, what steps you took, and the outcome. This will demonstrate your ability to think critically and act effectively under pressure.
✨Emphasise Teamwork and Communication
Yunex Traffic values collaboration, so be prepared to talk about how you've worked with others in previous roles. Highlight any experiences where you coached or mentored colleagues, as this shows your commitment to team goals and morale.
✨Stay Updated and Show Enthusiasm for Learning
Mention any recent training or certifications you've completed related to electrical engineering or traffic systems. Showing that you're proactive about your professional development will resonate well with the interviewers, especially since they value innovation and improvement.
