At a Glance
- Tasks: Lead the Premium Accounting team and ensure top-notch customer service.
- Company: Dynamic company in the finance sector, based in London.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Join a collaborative team focused on innovation and excellence.
- Why this job: Make a real impact in accounting while enhancing customer satisfaction.
- Qualifications: Bachelor's degree in Accounting or Business, with management experience.
The predicted salary is between 60000 - 75000 £ per year.
Position Summary: The Premium Accounting Manager is responsible for working with the Premium Accounting Director to manage the fiduciary accounting duties related to RS’s brokerage and delegated authority business. Customer service is of the utmost importance, and this position requires diplomatic interaction with internal and external customers to ensure accuracy and satisfaction.
Location: London - UK - Fenchurch
What will your job entail?
- Maintain consistent operations of Premium Accounting department.
- Initiate improvements to Premium Accounting policies, controls, and procedures.
- Provide support and project work to the Premium Accounting Director and upper management as needed.
- Lead Premium Accounting functions in resolving issues and maintaining customer service standards.
- Offer guidance on both underwriting and insurance accounting related matters to brokerage and processing departments.
- Reacts quickly with limited information to make informed decisions on accounting or company matters.
- Ability to apply comprehensive insurance knowledge and detailed analysis to resolve both underwriting and accounting operational issues.
- Speaks confidently to provide department leadership decisions.
- Supervise conversions and bridge testing for new acquisitions including accounting transition responsibilities.
- Manage and review department system automation endeavors included but not limited to AIM, ImageRight, CARL, and Concept One.
- Support and train Accounting Team Supervisors.
- Review and mitigate any advance or write off request to reduce the company’s financial exposure.
- Collaborate with front office producers and back-office department directors for situational resolution.
- Perform special projects and other relevant duties as assigned.
Work Experience and Education:
- Bachelors Degree in Accounting or Business Administration.
- 6+ years of experience in accounting or similar role.
- 3 years of experience in management.
Licenses & Certifications:
- Certified Public Accountant (CPA) a plus.
Skills:
- Technical/Functional Skills:
- Customer Service
- Accounting
- Payment Reconciliation
- Financial Analysis and Reporting
- Knowledge of GAAP (Generally Accepted Accounting Principles)
- Insurance Policy Review
- Loss Sensitive programs
- Business Process Improvement
- Microsoft Office
- Behavioral Skills:
- Collaboration
- Attention to Detail
- Interpersonal
- Communication
- Presentation
- Problem Solving
- Analytical Thinking
Accounting Customer Service Manager employer: RT Specialty, LLC
As an Accounting Customer Service Manager at our London Fenchurch location, you will thrive in a dynamic work environment that prioritises customer satisfaction and professional growth. We offer a supportive culture that encourages innovation and collaboration, alongside opportunities for career advancement within the premium accounting sector. Join us to be part of a team that values your expertise and fosters a rewarding career path in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Accounting Customer Service Manager
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like RT Specialty, LLC. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Accounting Customer Service Manager
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to RT Specialty, LLC.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on RT Specialty, LLC's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at RT Specialty, LLC
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with RT Specialty, LLC.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at RT Specialty, LLC will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former RT Specialty, LLC employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
