At a Glance
- Tasks: Assist customers, manage inquiries, and support administrative tasks in a dynamic environment.
- Company: Join RT Solar Limited, a leader in renewable energy solutions.
- Benefits: Full-time role with opportunities for growth in a sustainable industry.
- Why this job: Make a difference in the renewable energy sector while enhancing customer experiences.
- Qualifications: Strong customer service skills and proficiency in office tools required.
- Other info: Work on-site in Newport Pagnell with a focus on sustainability.
The predicted salary is between 30000 - 42000 £ per year.
RT Solar Limited is a renewable energy specialist dedicated to the supply and installation of Solar Photovoltaic (PV) systems, battery storage solutions, and air source heat pumps. Our mission is to provide sustainable energy systems that promote environmental sustainability and energy efficiency. We work closely with clients to customize and deliver innovative renewable energy solutions. RT Solar Limited is committed to creating a greener and more energy-efficient future.
This is a full-time, on-site role based in Newport Pagnell for a Customer Service Representative and Administrator. Responsibilities include:
- Assisting customers with inquiries
- Ensuring high levels of customer satisfaction
- Maintaining the company’s scheduling and records
- Supporting administrative tasks such as data entry and document management
- Monitoring customer correspondence
- Managing service requests
- Ensuring smooth communication between relevant parties
Qualifications:
- Skills in Customer Service, Customer Support, and delivering excellent Customer Satisfaction
- Experience in managing Customer Experience and handling Customer Representatives-related tasks
- Strong organizational and time-management skills
- Proficiency in common office tools and software
- Effective communication and problem-solving abilities
- Experience in the renewable energy sector is an advantage
- Ability to work independently and collaboratively on-site
- Strong attention to detail for managing administrative processes
Customer Service Representative and Administrator in Newport Pagnell employer: RT Solar Limited
Contact Detail:
RT Solar Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative and Administrator in Newport Pagnell
✨Tip Number 1
Get to know the company inside out! Research RT Solar Limited, their mission, and the renewable energy sector. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve handled difficult customers or resolved issues effectively. Be ready to share these experiences in a way that highlights your problem-solving abilities.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge and potentially a referral, which can really boost your chances.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at RT Solar Limited.
We think you need these skills to ace Customer Service Representative and Administrator in Newport Pagnell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience in the renewable energy sector. We want to see how you can contribute to our mission of promoting sustainability!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for renewable energy and explain why you’re excited about the role at RT Solar Limited. Let us know how you can help enhance customer satisfaction.
Showcase Your Organisational Skills: Since this role involves a lot of administrative tasks, be sure to mention your organisational and time-management skills. We love candidates who can keep things running smoothly while juggling multiple tasks!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at RT Solar Limited
✨Know Your Renewable Energy Stuff
Make sure you brush up on your knowledge of solar energy systems, battery storage, and air source heat pumps. RT Solar Limited is all about promoting sustainability, so showing that you understand their mission and the products they offer will definitely impress them.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight your ability to handle inquiries and ensure customer satisfaction, as this role heavily relies on effective communication and problem-solving skills.
✨Organise Your Thoughts
Since the role involves a lot of administrative tasks, it’s crucial to demonstrate your organisational skills. Bring along a list of your previous administrative experiences and be ready to discuss how you manage your time and keep records in order.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s future projects or their approach to customer service. This shows your genuine interest in the role and helps you gauge if RT Solar Limited is the right fit for you.