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For Companies At a Glance
- Tasks: Handle customer queries and provide top-notch service while collaborating with teams.
- Company: Join a supportive team that values flexibility and work-life balance.
- Benefits: Enjoy hybrid working, full training, and opportunities to enhance your skills.
- Why this job: Perfect for those seeking a flexible role with a focus on customer service.
- Qualifications: Experience in customer service and strong communication skills are essential.
- Other info: Ideal for those who prefer later shifts and want to grow their career.
The predicted salary is between 24000 - 36000 £ per year.
Are you looking for a role that offers flexibility and the chance to work from home? This Customer Service Advisor position provides hybrid and remote working options, giving you the autonomy to balance work and life while supporting customers effectively. This is a temporary ongoing role, working 2pm–10pm, perfect for those who prefer later shifts.
As a Customer Service and Sales Coordinator, you will benefit from:
- Hybrid and remote working options
- Supportive team environment and full training provided
- Opportunity to develop your customer service skills in a professional setting
Your responsibilities will include:
- Handling inbound customer queries promptly and professionally
- Providing accurate information and resolving issues efficiently
- Updating customer records and maintaining data integrity
- Collaborating with internal teams to ensure excellent service delivery
Your experience will include:
- Previous experience in customer service and an office environment
- Strong communication and problem-solving skills
- Ability to work independently and manage time effectively
- Competence with ERP and CRM Systems
If you’re ready to take the next step in your career, we’d love to hear from you. Apply today with an up-to-date CV or call Claire Heckford at Rubicon for more information.
Sales Administrator in Poole employer: RSS Wessex Ltd
Contact Detail:
RSS Wessex Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Poole
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even friends and family. Let them know you're on the hunt for a Sales Administrator role, and you never know who might have a lead or a recommendation.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with a mate. Focus on common questions for customer service roles, and don’t forget to highlight your problem-solving skills and experience with CRM systems.
✨Tip Number 3
Show off your personality! When you get the chance to chat with potential employers, let your enthusiasm shine through. They want to see how you’d fit into their supportive team environment, so be yourself!
✨Tip Number 4
Don’t just apply anywhere—apply through our website! We’ve got loads of opportunities that offer flexibility and remote working options. Plus, it’s a great way to ensure your application gets noticed by the right people.
We think you need these skills to ace Sales Administrator in Poole
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to the Sales Administrator role, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your previous experiences make you a perfect fit. We love seeing personality, so let us know what makes you tick!
Show Off Your Skills: In your application, mention your communication and problem-solving skills. We’re looking for someone who can handle customer queries like a pro, so give us examples of how you've done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to get your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own channels!
How to prepare for a job interview at RSS Wessex Ltd
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you've handled customer queries in the past and share specific examples of how you resolved issues efficiently.
✨Familiarise Yourself with ERP and CRM Systems
Since the role requires competence with ERP and CRM systems, do some research on common platforms used in the industry. Being able to speak knowledgeably about these systems will show that you're prepared and serious about the position.
✨Showcase Your Communication Skills
As a Sales Administrator, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few scenarios where you successfully communicated with customers or colleagues to resolve an issue.
✨Prepare for Remote Work Questions
Given the hybrid and remote working options, be ready to discuss how you manage your time and stay productive while working from home. Share any strategies you have for maintaining focus and ensuring excellent service delivery, even when working independently.
