Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage member interactions and provide exceptional support in a hybrid role.
- Company: Join a leading animal welfare organisation making a difference.
- Benefits: Enjoy flexible working, healthcare cash back, and training opportunities.
- Why this job: Be part of a mission-driven team that supports animal welfare.
- Qualifications: Excellent communication skills and customer service experience required.
- Other info: Monthly meetings in Horsham; must be legally able to work in the UK.
The predicted salary is between 30000 - 42000 £ per year.
A leading animal welfare organization is seeking a Membership Services advisor to manage member interactions, applications, renewals, and provide exceptional support. This full-time hybrid role requires excellent communication skills and experience in customer service, specifically with cloud-based CRM applications like Salesforce.
Benefits include:
- Flexible working
- Healthcare cash back
- Training opportunities
Candidates must commute to the Horsham office for monthly meetings and should be able to work legally in the UK.
Membership Services Advisor - Hybrid, Varied Role employer: RSPCA
Contact Detail:
RSPCA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Services Advisor - Hybrid, Varied Role
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the organisation on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and CRM systems. We want to show off our skills and experience, so let’s make sure we’re ready to shine!
✨Tip Number 3
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance! It’s often easier for hiring managers to spot our application when it comes directly from the source.
We think you need these skills to ace Membership Services Advisor - Hybrid, Varied Role
Some tips for your application 🫡
Show Your Passion for Animal Welfare: When writing your application, let your love for animal welfare shine through! We want to see how your values align with our mission, so share any relevant experiences or volunteer work that highlights your commitment.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Membership Services Advisor role. Highlight your customer service experience and any familiarity with cloud-based CRM applications like Salesforce. We love seeing how you can bring your unique skills to our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications. Avoid jargon and make it easy for us to see why you’re a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our amazing team!
How to prepare for a job interview at RSPCA
✨Know Your Stuff
Familiarise yourself with the animal welfare organisation's mission and values. Understand their membership services and how they interact with members. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Highlight situations where you resolved issues or improved member satisfaction, especially using cloud-based CRM applications like Salesforce.
✨Practice Your Communication
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your responses and get comfortable with the format.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the organisation. This not only shows your enthusiasm but also helps you gauge if the position aligns with your career goals. Ask about team dynamics, training opportunities, and how success is measured in the role.
