Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Answer calls and liaise with partners and the public to support animal welfare.
- Company: Join the RSPCA, a leading charity dedicated to ensuring all animals are treated with compassion.
- Benefits: Gain valuable experience, make a difference, and connect with like-minded individuals.
- Why this job: Be part of a passionate team making a real impact in animal welfare every day.
- Qualifications: No specific qualifications needed, just a love for animals and good communication skills.
- Other info: This is a volunteer role, perfect for high school and college students looking to contribute.
We are the RSPCA, and our vision is to live in a world where all animals are respected and treated with compassion. Our volunteers are essential in helping us carry out our important animal welfare work every day.
Much of our direct animal welfare work is carried out through our branches. These are separately registered charities across England and Wales, run by volunteers dedicated to animal welfare.
This volunteer opportunity is provided by an RSPCA branch, which is a separate registered charity from the RSPCA National Society. Please visit the branch’s website https://www.rspcawoodside.org.uk/ for more information and to view the branch\’s privacy policy.
Our volunteer receptionists (phones) play a key role in making and receiving calls to our partners and members of the public, as well as liaising with staff and volunteers. They also help with additional tasks that often get overlooked due to time pressures, all contributing to improving animal welfare.
If this sounds like the role for you, click the \’apply\’ button now.
#J-18808-Ljbffr
Receptionist (Telephones) employer: RSPCA (Royal Society for the Prevention of Cruelty to Animals)
Contact Detail:
RSPCA (Royal Society for the Prevention of Cruelty to Animals) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (Telephones)
✨Tip Number 1
Familiarise yourself with the RSPCA's mission and values. Understanding their commitment to animal welfare will help you convey your passion for the role during any conversations or interviews.
✨Tip Number 2
Practice your telephone communication skills. As a receptionist, you'll be handling calls regularly, so being clear and friendly on the phone is essential. Consider role-playing with a friend to build your confidence.
✨Tip Number 3
Network with current or former volunteers at the RSPCA. They can provide insights into the role and the organisation, which can help you tailor your approach and show your genuine interest in joining their team.
✨Tip Number 4
Be prepared to discuss your organisational skills. Receptionists often juggle multiple tasks, so think of examples from your past experiences where you've successfully managed time and prioritised effectively.
We think you need these skills to ace Receptionist (Telephones)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a receptionist at the RSPCA. Highlight your relevant skills and experiences that align with making and receiving calls, liaising with staff, and supporting animal welfare.
Tailor Your CV: Customise your CV to reflect your experience in customer service or similar roles. Emphasise any previous volunteer work, especially in animal welfare or community services, as this will resonate with the RSPCA's mission.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for animal welfare and your commitment to the RSPCA's vision. Mention specific examples of how your skills can contribute to the role and the organisation.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at RSPCA (Royal Society for the Prevention of Cruelty to Animals)
✨Understand the RSPCA's Mission
Before your interview, make sure you have a solid grasp of the RSPCA's vision and values. Familiarise yourself with their commitment to animal welfare and how your role as a receptionist will contribute to this mission.
✨Showcase Your Communication Skills
As a receptionist, you'll be the first point of contact for many people. Prepare examples of how you've effectively communicated in previous roles, whether it's handling difficult calls or providing excellent customer service.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Think about potential scenarios you might face as a receptionist, such as dealing with an upset caller or managing multiple calls at once, and how you would handle them.
✨Demonstrate Your Team Spirit
Since you'll be working closely with volunteers and staff, highlight your ability to work well in a team. Share experiences where you've collaborated successfully with others to achieve a common goal, especially in a volunteer or charity context.
