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- Tasks: Welcome visitors and callers, assist with admin tasks, and promote animal welfare.
- Company: Join the RSPCA, a leading charity dedicated to animal welfare and compassion.
- Benefits: Gain valuable skills, meet new friends, and make a real difference in animal lives.
- Why this job: Be part of a passionate team making a positive impact on animal welfare every day.
- Qualifications: Great customer service skills, friendly attitude, and willingness to learn; training provided.
- Other info: Flexible volunteering hours available; informal interview and trial period required.
We are the RSPCA and it\’s our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible, they play an essential role in helping us carry out our important animal welfare work every day.
Much of our direct animal welfare work is carried out through our branches. These separately registered charities across England and Wales are run by volunteers who are unstinting in their work for animal welfare.
This volunteer opportunity is provided by an RSPCA branch, which is a separate registered charity to the RSPCA National Society. Please visit theBranch’s websitewww.rspcaleicester.org.ukfor more info and to view a copy of the branch\’sprivacy policy. www.rspcaleicester.org.uk
Our volunteer receptionists play a key role in welcoming visitors and callers to our branch and acting as a liaison with staff and volunteers. Alongside this, they enable us to tackle all those extra jobs that often get overlooked due to time pressures which all goes towards improving animal welfare.
If this sounds like the role for you then click the \’apply\’ button now.
We are the RSPCA and it\’s our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible, they play an essential role in helping us carry out our important animal welfare work every day.
Much of our direct animal welfare work is carried out through our branches. These separately registered charities across England and Wales are run by volunteers who are unstinting in their work for animal welfare.
This volunteer opportunity is provided by an RSPCA branch, which is a separate registered charity to the RSPCA National Society. Please visit theBranch’s websitewww.rspcaleicester.org.ukfor more info and to view a copy of the branch\’sprivacy policy. www.rspcaleicester.org.uk
Our volunteer receptionists play a key role in welcoming visitors and callers to our branch and acting as a liaison with staff and volunteers. Alongside this, they enable us to tackle all those extra jobs that often get overlooked due to time pressures which all goes towards improving animal welfare.
If this sounds like the role for you then click the \’apply\’ button now.
More about this role
Volunteer role
Receptionist
Volunteer manager
Your local volunteer coordinator/manager
Where you will be based
Community
Why we want you
We are the RSPCA and it\’s our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible, they play an essential role in helping us carry out our important animal welfare work every day.
We are looking for friendly volunteers who can help the visitors and answer the calls we receive at our animal clinic. This is an important role that enables us to help more animals in need of medical attention and treatment.
What you will be doing
- Welcoming visitors and callers acting as a liaison with staff and other volunteers.
- Carrying out administrative tasks such as updating and adding details to our computer system
- Taking payments using our card machine
- Promoting our work of the animal
The skills you need
- Great customer service skills
- Someone who is friendly, cheerful, calm under pressure with fantastic organisational and communication skills
- Patience and the willingness to learn is important as full training will be given, and experienced volunteers and paid staff will always support you
- Someone who is flexible and can offer an ongoing commitment
What\’s in it for you
- Meet new people and make new friends
- Learn great new skills to add to your CV
- A great induction and training relevant to your role
- You’ll be making a huge difference to the welfare of animals
Disclaimer
Before you can start volunteering you’ll need to complete our simple online Health & Safety course and any associated training required for your role.Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees and depending on the position you may be required to sign an agreement and undergo specific training before starting the role.
When you can volunteer
Morning
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Receptionist (Leicester) employer: RSPCA (Royal Society for the Prevention of Cruelty to Animals)
Contact Detail:
RSPCA (Royal Society for the Prevention of Cruelty to Animals) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (Leicester)
✨Tip Number 1
Familiarise yourself with the RSPCA's mission and values. Understanding their commitment to animal welfare will help you convey your passion during any discussions or interviews.
✨Tip Number 2
Highlight your customer service experience. Since you'll be welcoming visitors and answering calls, showcasing any previous roles where you've interacted with the public can set you apart.
✨Tip Number 3
Demonstrate your organisational skills. Be prepared to discuss how you've managed multiple tasks in previous roles, as this is crucial for handling administrative duties effectively.
✨Tip Number 4
Show your willingness to learn and adapt. The role requires flexibility and a commitment to ongoing training, so express your enthusiasm for personal development and teamwork.
We think you need these skills to ace Receptionist (Leicester)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for animal welfare and your desire to contribute to the RSPCA's mission. Share any relevant experiences that demonstrate your customer service skills and ability to work in a team.
Highlight Relevant Skills: Emphasise your organisational and communication skills in your CV. Mention any previous volunteer work or roles that involved customer interaction, as this will show your capability in handling the responsibilities of a receptionist.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at RSPCA (Royal Society for the Prevention of Cruelty to Animals)
✨Show Your Passion for Animal Welfare
Make sure to express your genuine interest in animal welfare during the interview. The RSPCA values compassion and respect for animals, so sharing any relevant experiences or motivations can help you stand out.
✨Demonstrate Excellent Customer Service Skills
As a receptionist, you'll be the first point of contact for visitors and callers. Highlight your customer service experience and provide examples of how you've handled difficult situations with a friendly and calm approach.
✨Be Prepared for Administrative Questions
Since the role involves administrative tasks, be ready to discuss your organisational skills and any experience you have with computer systems. Mention your ability to multitask and manage time effectively under pressure.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This shows your interest in the role and the organisation. You might ask about the training process or how volunteers typically contribute to the branch's goals.
