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- Tasks: Welcome visitors and callers, assist with admin tasks, and promote animal welfare.
- Company: Join the RSPCA Woodside team dedicated to animal compassion.
- Benefits: Gain valuable skills, meet new friends, and make a real difference.
- Why this job: Be part of a mission that helps animals in need every day.
- Qualifications: Great customer service skills and a friendly attitude are essential.
- Other info: Full training provided, plus support from experienced volunteers and staff.
The predicted salary is between 10 - 13 £ per hour.
We are the RSPCA and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible, they play an essential role in helping us carry out our important animal welfare work every day. Much of our direct animal welfare work is carried out through our branches. These separately registered charities across England and Wales are run by volunteers who are unstinting in their work for animal welfare. This volunteer opportunity is provided by RSPCA Woodside, which is a separate registered charity to the RSPCA National Society and based in Leicester (LE3 1UQ).
Our volunteer receptionists play a key role in welcoming visitors and callers to our branch and acting as a liaison with staff and volunteers. Alongside this, they enable us to tackle all those extra jobs that often get overlooked due to time pressures which all goes towards improving animal welfare. If this sounds like the role for you then click the 'apply' button now.
Why we want you
We are looking for friendly volunteers who can help the visitors and answer the calls we receive at our animal clinic. This is an important role that enables us to help more animals in need of medical attention and treatment.
What you will be doing
- Welcoming visitors and callers acting as a liaison with staff and other volunteers.
- Carrying out administrative tasks such as updating and adding details to our computer system.
- Taking payments using our card machine.
- Promoting our work of the animal.
The skills you need
- Great customer service skills.
- Someone who is friendly, cheerful, calm under pressure with fantastic organisational and communication skills.
- Patience and the willingness to learn is important as full training will be given, and experienced volunteers and paid staff will always support you.
- Someone who is flexible and can offer an ongoing commitment.
What's in it for you
- Meet new people and make new friends.
- Learn great new skills to add to your CV.
- A great induction and training relevant to your role.
- You’ll be making a huge difference to the welfare of animals.
Disclaimer
Before you can start volunteering you’ll need to complete our simple online Health & Safety course and any associated training required for your role. Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees and depending on the position you may be required to sign an agreement and undergo specific training before starting the role.
Receptionist (Woodside - LE3 1UQ) in Leicester employer: RSPCA (Royal Society for the Prevention of Cruelty to Animals)
Contact Detail:
RSPCA (Royal Society for the Prevention of Cruelty to Animals) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (Woodside - LE3 1UQ) in Leicester
✨Tip Number 1
Get to know the RSPCA Woodside before your interview! Familiarise yourself with their mission and values. This will show that you’re genuinely interested in their work and ready to contribute to animal welfare.
✨Tip Number 2
Practice your customer service skills! Since you'll be welcoming visitors and answering calls, think of some scenarios you might face and how you'd handle them. A calm and friendly approach goes a long way!
✨Tip Number 3
Be prepared to showcase your organisational skills. You might be asked how you would manage multiple tasks at once, so think of examples from your past experiences where you’ve juggled responsibilities successfully.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at RSPCA Woodside.
We think you need these skills to ace Receptionist (Woodside - LE3 1UQ) in Leicester
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for animal welfare and your friendly nature.
Tailor Your Application: Make sure to customise your application to highlight how your skills match what we’re looking for. Mention your customer service experience and any relevant skills that make you a great fit for the receptionist role.
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by keeping your sentences short and to the point. This helps us quickly see why you’d be a fantastic addition to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can find more info about the role and our branch there!
How to prepare for a job interview at RSPCA (Royal Society for the Prevention of Cruelty to Animals)
✨Know the RSPCA Inside Out
Before your interview, take some time to research the RSPCA and its mission. Understand their vision for animal welfare and how your role as a receptionist fits into that. This will show your genuine interest in the organisation and help you answer questions more effectively.
✨Show Off Your Customer Service Skills
As a receptionist, you'll be the first point of contact for visitors and callers. Prepare examples from your past experiences where you've demonstrated great customer service. Think about times when you handled difficult situations calmly or went above and beyond to help someone.
✨Practice Common Interview Questions
Anticipate questions related to your organisational skills, ability to work under pressure, and teamwork. Practising your responses can help you feel more confident. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Be Yourself and Stay Positive
The RSPCA is looking for friendly and cheerful volunteers, so let your personality shine through during the interview. Smile, maintain eye contact, and express your passion for animal welfare. A positive attitude can make a lasting impression!
