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- Tasks: Support the shop's success while driving sales and leading a team of volunteers.
- Company: Join the RSPCA Little Valley charity shop, dedicated to animal welfare.
- Benefits: Generous leave, birthday off, training, and discounts on pet insurance.
- Why this job: Make a real impact on animal welfare while gaining valuable retail experience.
- Qualifications: Great communication skills, problem-solving ability, and a passion for animals.
- Other info: Full training provided; retail experience is a bonus but not essential.
The predicted salary is between 20000 - 25000 £ per year.
Hours: 22.5 hours per week (to include alternate Saturdays and some Sundays and Bank Holidays in the summer season)
Department: Retail
Closing Date: 03/05/2026
Are you an energetic, organised people‑person with a passion for retail and animal welfare? We’re looking for a committed Deputy Shop Manager to support the smooth and successful running of our much‑loved RSPCA Little Valley charity shop in Brixham. This is your chance to play a key role in raising essential funds for Little Valley Animal Shelter, which costs over £1 million a year to run. Every item sold directly supports the rescue, care and rehoming of animals in need – and you’ll be at the heart of making that happen.
What you’ll be doing
- Driving sales, meeting targets and helping maximise profits
- Leading, motivating and supporting a dedicated team of volunteers
- Ensuring excellent customer service and a welcoming shop environment
- Managing stock generation, rotation, pricing and presentation
- Maintaining high standards of merchandising, window displays and housekeeping
- Opening and closing the shop as a keyholder
- Ensuring compliance with Health & Safety, trading standards and charity retail policy
- Stepping in to cover the Shop Manager during holidays or sickness
Every day is varied, hands‑on and rewarding – perfect for someone who thrives in a busy, people‑focused environment.
What we’re looking for
- Able to use your own initiative and confidently solve problems
- A great communicator with strong organisational skills
- Customer‑focused, friendly and approachable
- Computer literate and comfortable with till and cash handling procedures
- Flexible, adaptable and willing to learn
- A team player who enjoys working with people from all backgrounds
- Passionate about animal welfare and the aims of the RSPCA
Retail or charity shop experience is a bonus, but not essential as we provide full training.
Why you’ll love working with us
- Generous annual leave (pro‑rata), increasing with length of service
- An extra day off for your birthday
- Access to training and development
- Little Valley uniform
- Occupational Sick Pay (after probation)
- Health Assured wellbeing programme
- Discounts with PetPlan pet insurance
Ready to make a real impact?
Deputy Shop Manager (Brixham) employer: Rspca Littlevalley
Contact Detail:
Rspca Littlevalley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Shop Manager (Brixham)
✨Tip Number 1
Get to know the shop and its mission! Before your interview, pop into the RSPCA Little Valley charity shop in Brixham. Chat with the staff and volunteers, and soak up the vibe. This will not only show your genuine interest but also help you tailor your answers to align with their values.
✨Tip Number 2
Show off your people skills! As a Deputy Shop Manager, you'll be leading a team of volunteers. During interviews, share examples of how you've motivated and supported others in previous roles. We want to see that you can create a positive environment for both staff and customers.
✨Tip Number 3
Be ready to talk numbers! Driving sales and meeting targets is key in this role. Brush up on your retail metrics and be prepared to discuss how you've contributed to sales growth in past positions. We love candidates who can back up their claims with solid examples.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team. Don’t forget to highlight your passion for animal welfare – it’s what we’re all about!
We think you need these skills to ace Deputy Shop Manager (Brixham)
Some tips for your application 🫡
Show Your Passion for Animal Welfare: When writing your application, let your love for animals shine through! Share any experiences or stories that highlight your commitment to animal welfare, as this is a key part of our mission at RSPCA.
Tailor Your Application: Make sure to customise your application to reflect the skills and qualities we’re looking for. Highlight your experience in retail or working with teams, and don’t forget to mention your organisational skills!
Be Yourself: We want to get to know the real you! Use a friendly tone in your application and let your personality come through. This role is all about connecting with people, so show us how approachable and enthusiastic you are.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application goes straight to us, where we can’t wait to read it!
How to prepare for a job interview at Rspca Littlevalley
✨Know Your Stuff
Before the interview, make sure you understand the RSPCA's mission and values. Familiarise yourself with the charity shop's role in supporting animal welfare. This will show your passion for the cause and help you connect with the interviewers.
✨Showcase Your People Skills
As a Deputy Shop Manager, you'll be leading a team of volunteers. Be ready to share examples of how you've motivated and supported others in previous roles. Highlight your communication skills and how you create a welcoming environment for customers.
✨Demonstrate Problem-Solving Abilities
Think of specific situations where you've had to use your initiative to solve problems. Whether it was managing stock or dealing with customer queries, having concrete examples will illustrate your capability to handle the varied challenges of the role.
✨Ask Thoughtful Questions
Prepare some questions about the shop's operations, team dynamics, or future goals. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.