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- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for visitors.
- Company: Join the RSPB team at Titchwell Marsh, a stunning nature reserve.
- Benefits: Enjoy a competitive salary, pension scheme, and 26 days' annual leave pro-rata.
- Other info: Flexible part-time role with full training provided, perfect for students!
- Why this job: Make a difference in nature conservation while gaining valuable customer service experience.
- Qualifications: Previous café or customer service experience is essential.
Location: RSPB Titchwell Marsh, PE31
Contract: Seasonal, 1st August 2026 – 31st October 2026
Hours: Part-time, 20 hours per week
Salary: £26,228.00 - £27,999.00 Per Annum, Pro Rata
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (Pro-Rata)
Are you able to deliver fantastic customer service, and would you like to work for an organisation that is making a big difference to our natural world? We are looking for an enthusiastic and hard-working people person, to work in our café at our Titchwell Marsh Reserve. The ideal candidate will come with previous café work experience.
About our Titchwell Marsh Reserve:
Set on the north Norfolk coast between Titchwell and Thornham, RSPB Titchwell Marsh is one of the UK’s best-loved nature reserves, with a mix of reedbeds, saltmarsh, lagoons and sandy beach attracting a huge variety of wildlife including Avocets, Marsh Harriers and Bearded Reedlings. The reserve features a visitor centre, café and scenic walking trails, offering visitors the chance to experience some of Norfolk’s most beautiful coastal landscapes.
About the Role:
We’re looking for someone to join our friendly café team at Titchwell Marsh during our busy visitor season. This is a 20-hour per week role for 12 weeks and will include weekend working as part of a rota, planned around three weeks in advance with some flexibility where possible. Full training and induction will be provided.
Duties will include:
- Preparing barista-style hot drinks
- Cooking toasties and paninis
- Serving customers
- Operating the till
- Restocking supplies
- Receiving deliveries
- Helping keep the café clean, safe and welcoming for visitors
You’ll also work alongside our fantastic volunteers and wider reserve team to help create a great visitor experience.
Essential skills, knowledge and experience:
- Experience working in a café, catering or customer-facing environment
- Experience preparing and serving food and drinks in a busy environment
- Experience using tills and handling payments accurately
- Awareness of health & safety and safe working practices in a customer-facing environment
- Basic food hygiene awareness (or willingness to complete training)
- Positive and proactive approach, with willingness to support across the café operation
- Friendly and confident communication skills when dealing with visitors and colleagues
- Ability to plan and prioritise workloads
- Ability to multi-task in a busy café environment
- Problem-solving skills and ability to work on own initiative
- Experience delivering good customer service and responding positively to customer needs
- Strong team working skills and willingness to support colleagues and volunteers
- Ability to use basic IT systems such as tills, ordering or booking systems
Desirable:
- GCSE Maths and English or equivalent
Additional Information:
This is a fixed term, part-time role for 20 hours per week from August to October.
Closing date: 23:59, Thursday 4th June 2026
We are actively recruiting and reserve the right to close this position once sufficient applications have been received.
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
Please do not send CV's to Titchwell Marsh reserve, they will not be considered unless you apply through the RSPB Online Portal. As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
Contact RSPB to discuss any additional support you may need to complete your application.
No agencies please.
Seasonal Cafe Assistant employer: RSPB
Contact Detail:
RSPB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Cafe Assistant
✨Tip Number 1
Get to know the café vibe! Before applying, swing by RSPB Titchwell Marsh and soak in the atmosphere. Chat with the staff and customers to get a feel for what they love about the place. This will help you tailor your approach when you apply!
✨Tip Number 2
Show off your café skills! When you get the chance to chat with the hiring team, highlight your previous experience in busy café environments. Share specific examples of how you’ve handled customer service challenges or multitasked during peak hours.
✨Tip Number 3
Be proactive! If you get an interview, come prepared with questions about the café operations and the team. This shows you’re genuinely interested and ready to jump in. Plus, it gives you a chance to demonstrate your enthusiasm for working in a team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Make sure to fill out the application form thoroughly and attach your CV, showcasing all the relevant skills and experiences that make you a great fit for the role.
We think you need these skills to ace Seasonal Cafe Assistant
Some tips for your application 🫡
Show Off Your Cafe Experience: Make sure to highlight any previous cafe or customer service experience in your application. We want to see how you've handled busy environments and delivered great service before!
Tailor Your CV and Application Form: Don’t just send a generic CV! Tailor it to match the skills and experience mentioned in the job description. We love seeing candidates who take the time to connect their background with what we’re looking for.
Be Yourself!: Let your personality shine through in your application. We’re looking for friendly, enthusiastic people, so don’t be afraid to show us who you are and why you’d be a great fit for our team!
Apply Through Our Website: Remember, the only way to apply is through our website. Make sure you follow the instructions carefully and submit all required documents. We can’t wait to see your application!
How to prepare for a job interview at RSPB
✨Know Your Café Basics
Brush up on your café knowledge! Familiarise yourself with common barista drinks and food items you might be preparing. Being able to discuss your experience with specific drinks or dishes can show your passion and readiness for the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond for a customer or handled a difficult situation. This will demonstrate your proactive approach and problem-solving skills.
✨Be Ready to Talk Teamwork
Since you'll be working alongside volunteers and colleagues, be prepared to discuss your teamwork experiences. Share stories that highlight your ability to collaborate and support others, as this is key in creating a great visitor experience.
✨Ask Questions About the Role
At the end of the interview, don’t hesitate to ask questions! Inquire about the café's busiest times, team dynamics, or training opportunities. This shows your genuine interest in the position and helps you understand what to expect.