At a Glance
- Tasks: Serve customers, take orders, and create delicious barista coffees in a busy café environment.
- Company: Join the RSPB team at Loch Leven, a vital nature reserve in Scotland.
- Benefits: Enjoy a competitive salary, pension scheme, life assurance, and 26 days' annual leave.
- Other info: Flexible part-time role with opportunities for growth in a supportive team.
- Why this job: Make a positive impact on nature while delivering excellent customer service.
- Qualifications: Enthusiasm for customer service and basic food hygiene knowledge required.
We are looking for a catering assistant who thrives in a busy work environment, cares about delivering excellent customer service and wants to positively contribute to the successful operation of our café. The role consists of regular 4-hour shifts on Sundays, and the applicant would need to be available to cover additional shifts during the week as and when required.
Are you energetic and enthusiastic with a desire to help nature by delivering excellent customer service? Would you like to join a friendly team at one of Scotland’s busiest and most important nature reserves? By becoming part of our team you’ll help to show our customers that visiting us is the best choice they could have made. If you are passionate about excellent customer service, we’d love to hear from you!
About the Role
You will work as part of the team taking orders, serving and clearing away, and make creamy barista coffees. It can be a busy and often non-stop environment to work in, but if that’s your thing you’ll be in your element!
Now, more than ever, hygiene in customer service settings is paramount so we’ll expect you to undertake training in this area including Food Hygiene training.
Essential skills, knowledge and experience:
- Enthusiastic approach to work,
- Understanding of the principles of food hygiene;
- Excellent verbal and written communication skills;
- Problem-solving skills and ability to work on own initiative;
- Ability to manage and respond to customer needs and feedback;
- Working in target driven/pressured environment;
- Working on the till, card machine, cashing up;
- Ability to work as part of a team.
This is a flexible, part time, permanent role for a minimum of 4 hours per week.
Closing date: Tuesday November 24th, 2026 at 11:59 PM. We are looking to conduct interviews for this position as soon as suitable candidates present themselves, so please do not delay in applying.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
Centre Assistant in Kinross employer: RSPB
As a leading employer in the conservation sector, RSPB offers a dynamic work environment in the stunning location of Aviemore, where employees are encouraged to collaborate on impactful landscape restoration projects. With a strong commitment to employee development and a culture that values teamwork and innovation, RSPB provides unique opportunities for growth while making a meaningful difference in the natural world.
StudySmarter Expert Advice🤫
We think this is how you could land Centre Assistant in Kinross
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at RSPB and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Centre Assistant in Kinross
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at RSPB that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at RSPB.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at RSPB get a sense of who you are beyond your experience!
How to prepare for a job interview at RSPB
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at RSPB and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
