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- Tasks: Join our team to serve delicious food and drinks while creating a welcoming atmosphere for visitors.
- Company: Be part of the RSPB, the UK's largest nature conservation charity dedicated to saving wildlife.
- Benefits: Enjoy daytime hours, discounts, 26 days annual leave, and support for your personal development.
- Why this job: Make a difference in conservation while gaining valuable experience in customer service and teamwork.
- Qualifications: A positive attitude and a passion for good food; Level 2 Food Safety is a plus.
- Other info: Flexible hours available, with opportunities for weekend work and a supportive, inclusive environment.
The predicted salary is between 21255 - 22818 £ per year.
Job Description
We’re looking for part time Café Team Members at our brand-new café at The Lodge Nature Reserve.
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Part-Time Food and Beverage Team Member
Reference: MAY20230570
Location: RSPB UKHQ – The Lodge Nature Reserve, Potton Road, Sandy, SG19 2DL
Salary: £21,255 – £22,818 Per Annum, Pro Rata
Hours: Part Time
Benefits: Pension Scheme, Life Assurance Scheme, 26 days’ annual leave
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About the RSPB
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As the UK’s largest nature conservation charity, we think big and act boldly, in the hope that one day we can see a world where wildlife, wild places and all people thrive.
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Our Food and Beverage teams raise vital funds which enable us to carry out globally important conservation work in the race to save nature.
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Key Skills Areas
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- Support the Food and Beverage Team in day-to-day operations.
- Provides a warm welcome for our visitors, is helpful and friendly with a positive attitude.
- Preparing, merchandising, and serving food and drink to Visitors.
- Ensure all daily checklists and tasks are completed according to RSPB standards.
- Awareness of health and safety in the workplace, willing to undertake Food Hygiene Level 2.
- Awareness of targets – to be able to use great customer service and communication skills to increase sales.
- Able to communicate effectively, maintain positive relationships, working together with the wider Reserve team.
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What you can bring to The RSPB:
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- A positive outlook, can-do attitude, willing to develop new skills.
- A genuine desire to deliver amazing customer service.
- A passion for good food and drink.
- Level 2 Food Safety. Desirable
- GCSE Maths and English, or equivalent. Desirable
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What can the RSPB offer you?
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- Daytime working, no split shifts
- Discounts in RSPB Retail Shops, Cafes and Holiday Cottage
- High street discounts through Charity Worker Discounts
- Free entry to RSPB Reserves
- Investment in your Personal and Professional Development
- RSPB Pension Scheme, with matching employer contributions
- Health and Wellbeing support, including Employee Assistance Programme and free flu vaccine
- One paid volunteering day per year for a voluntary organisation of your choice.
- Life Assurance Scheme
- 26 days’ Annual Leave
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Does this sound like you? If so, we’d love to hear from you.
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Additional Information
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- We have a number of positions and hours available for Team Members at The Lodge Café, and are open to negotiating contract types.
- Rota patterns will vary to include weekend working, and opening hours for The Lodge Café will vary seasonally, generally revolving around the hours of 9am to 5pm
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Closing Date: 23:59, Tuesday 30th May 2023
We are actively recruiting for this role and in the first instance a telephone interview will be offered to prospective candidates, followed by an in-person interview at The Lodge Nature Reserve.
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Please note we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
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We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
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This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
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The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
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No agencies please.
Food and Beverage Team Member employer: RSPB
Contact Detail:
RSPB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Team Member
✨Tip Number 1
Familiarize yourself with the RSPB's mission and values. Understanding their commitment to nature conservation will help you connect with the team during your interview and show that you're genuinely passionate about their work.
✨Tip Number 2
Highlight any previous experience in customer service or food and beverage roles. Be ready to share specific examples of how you've provided excellent service, as this is crucial for the position.
✨Tip Number 3
Prepare to discuss your ability to work in a team and maintain positive relationships with colleagues. The role emphasizes collaboration, so showcasing your teamwork skills will be beneficial.
✨Tip Number 4
Since the role involves health and safety awareness, consider brushing up on Food Hygiene Level 2 principles. Even if it's not mandatory, demonstrating your knowledge can set you apart from other candidates.
We think you need these skills to ace Food and Beverage Team Member
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Food and Beverage Team Member position. Make sure you understand the key skills required, such as customer service, food preparation, and teamwork.
Tailor Your CV: Customize your CV to highlight relevant experience in food and beverage service or customer-facing roles. Emphasize any previous work that showcases your positive attitude and ability to work in a team.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for good food and drink, as well as your desire to provide excellent customer service. Mention how your values align with the RSPB's mission of conservation.
Highlight Relevant Skills: In your application, make sure to mention any relevant qualifications, such as Level 2 Food Safety, and your willingness to undertake further training. This shows your commitment to health and safety standards.
How to prepare for a job interview at RSPB
✨Show Your Passion for Customer Service
Make sure to express your genuine desire to deliver amazing customer service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this aligns with the RSPB's values.
✨Demonstrate Teamwork Skills
Highlight your ability to work effectively within a team. Discuss experiences where you collaborated with others to achieve a common goal, as this role requires maintaining positive relationships with the wider Reserve team.
✨Prepare for Food Safety Questions
Since awareness of health and safety is crucial, be ready to discuss food hygiene practices. If you have Level 2 Food Safety certification, mention it, and if not, show your willingness to undertake the training.
✨Exhibit a Positive Attitude
The RSPB values a can-do attitude, so come prepared to showcase your positive outlook. Share stories that reflect your resilience and adaptability, especially in challenging situations.
