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- Tasks: Join our team to assist in running a busy café and deliver top-notch customer service.
- Company: Be part of the RSPB, a leading conservation charity dedicated to protecting nature.
- Benefits: Enjoy perks like a pension scheme, life assurance, and 26 days' annual leave (pro-rata).
- Why this job: Gain valuable experience in a vibrant environment while making a positive impact on nature.
- Qualifications: Bring enthusiasm, strong communication skills, and a passion for customer care.
- Other info: This is a temporary, part-time role with potential for overtime and permanent opportunities.
Our busy catering operation at Saltholme Reserve is looking for a catering assistant to join the team.
Location: Saltholme
Salary: £12.60 Per Hour
Contract: Temporary, Seasonal Circa 12 weeks
Hours: Part-Time, at least 8 Hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (Pro-Rata)
We are looking for an individual who is able to deliver the highest standards of customer care and assist with the day-to-day running of the café operation, in line with set RSPB procedures and routines. You will need to be available to work during the day; weekends and Bank Holiday working will also be essential.
Essential skills, knowledge and experience:
- Enthusiastic approach to work
- High understanding of the principles of food hygiene
- Excellent verbal and written communication skills
- Ability to manage and respond to customer needs and feedback
- Ability to work as part of a team
Desirable skills, knowledge and experience:
- Experience of working at a café/bar/pub
- Till operation and payment handling
- Knowledge of food and food service skills
This is a Fixed-Term (12 weeks) /Part-Time role for 8 hours per week with potential for overtime. The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
Closing date: 23:59, Sunday 15th June 2025
We are looking to conduct interviews for this position as soon as applications come in.
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature's side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application, you will be asked to provide a copy of your CV and complete a short form. There will be a cover letter section where you can explain how you meet the criteria set above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
Centre Assistant employer: RSPB
Contact Detail:
RSPB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Assistant
✨Tip Number 1
Familiarise yourself with the RSPB's values and mission. Understanding their commitment to nature conservation will help you align your responses during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Highlight any previous experience in customer service, especially in a café or similar environment. Be ready to share specific examples of how you've handled customer feedback or improved service quality.
✨Tip Number 3
Prepare to discuss food hygiene principles and any relevant training you have. Showing that you understand these concepts will reassure the hiring team of your capability to maintain high standards.
✨Tip Number 4
Be flexible with your availability. Since the role requires working weekends and bank holidays, expressing your willingness to work during these times can set you apart from other candidates.
We think you need these skills to ace Centre Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in catering or customer service roles. Emphasise any food hygiene knowledge and communication skills that align with the job description.
Craft a Compelling Cover Letter: Use the cover letter section to explain how your skills and experiences meet the essential criteria outlined in the job description. Be specific about your enthusiasm for the role and your ability to work as part of a team.
Showcase Your Availability: Clearly state your availability in your application, especially your willingness to work during weekends and Bank Holidays, as this is essential for the role.
Highlight Relevant Skills: In both your CV and cover letter, mention any desirable skills such as experience with till operations or food service skills. This can set you apart from other candidates.
How to prepare for a job interview at RSPB
✨Show Your Enthusiasm
Make sure to convey your enthusiasm for the role during the interview. The catering operation values a positive attitude, so express your excitement about working in a team and providing excellent customer service.
✨Demonstrate Food Hygiene Knowledge
Be prepared to discuss your understanding of food hygiene principles. You might be asked specific questions about food safety practices, so brush up on relevant regulations and best practices before the interview.
✨Highlight Teamwork Skills
Since the role requires working as part of a team, share examples from your past experiences where you successfully collaborated with others. This will show that you can contribute positively to the café environment.
✨Prepare for Customer Interaction Scenarios
Think of potential customer service scenarios you might face in the role. Be ready to explain how you would handle customer feedback or complaints, demonstrating your ability to manage customer needs effectively.
