Senior SaaS Support Engineer — Hybrid UK in Ipswich

A leading consulting firm in Ipswich is seeking an experienced Senior Support Engineer to join their support team. The role involves resolving issues for clients using their SaaS products, ensuring SLA adherence, and providing excellent customer service. Ideal candidates will have two years of application support experience, familiarity with ticketing systems, and strong problem-solving skills. The firm offers hybrid working options and a comprehensive benefits package including holidays and personal development opportunities. #J-18808-Ljbffr