Tax Technology Assistant Manager – AI & Automation in Birmingham

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.

Our Tax Technology team is dynamic, fast-paced and mission driven. The role of the Tax Technology Assistant Manager – AI & Automation is an internal national Tax business-facing, high-visibility role where you will help drive AI and automation solutions across our Tax business. You’ll deliver high-impact implementations, and work closely with internal and external developers to work towards building innovative in-house technology solutions with our internal Tax Technology leadership team. You will be proactive, results-driven, and hands-on, ensuring projects deliver tangible benefits that empower our Tax colleagues to provide premium client service and exceptional deliverables.

We offer scope for progression and the chance to make a significant impact on RSM Tax nationally, with potential to influence on a global scale driving the digital transformation within the Tax business.

You will make an impact by:

• Owning implementations end-to-end: Identifying opportunities, defining requirements, and delivering AI and automation solutions that transform Tax processes, with the support of colleagues.
• Bridging business and technology: Working closely with colleagues in the Tax Technology team, Tax teams and technical developers to help turn business needs into practical, high-value technology solutions.
• Driving change and results: Taking ownership of projects, with support, ensuring successful adoption, and delivering measurable improvements in efficiency and client service.
• Collaborating and influencing: Engaging with stakeholders across the Tax function to ensure alignment, clarity, and impact. This also involves holding training sessions to upskill people on how to use our solutions.
• Testing and refining: Participating in functional and user testing, ensuring technology solutions meet business requirements and delivering measurable results.

What we are looking for:

Are you someone who thrives on variety, loves learning new things, and enjoys connecting with people? If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you!

We value diverse experiences and perspectives. Here’s what we’re looking for in our ideal candidate:

• Experience in Tax Technology – either in an internal or external facing role.
• Knowledge of tax compliance and advisory processes.
• Proactive and results-driven: You take initiative, drive projects forward, and focus on delivering measurable outcomes.
• Someone who thrives on variety, loves learning, and enjoys connecting with people.
• Skilled in translating business requirements into user stories, wireframes, or workflows.
• Comfortable using data analytics to identify opportunities, track KPIs, and measure success.
• Strong communicator with the ability to influence across teams.
• Commercially minded, detail-oriented, and passionate about making processes smarter and faster.
• Highly organised.
• Great attention to detail.

What we can offer you:

We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work.

• Hybrid and Flexible working
• 26 Days Holiday (with the option of purchasing additional days)
• Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP.
• Access to a suite of 300+ courses on demand developed by our in-house Talent Development team.

Diversity and Inclusion at RSM:

At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That’s why we’re working together to ensure our firm’s principles and processes support a firm culture that embraces difference and strengthens inclusion.