Global E-Invoicing – Associate Director - Global VAT Compliance and Reporting Services in West Bromwich

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.

Are you ready to drive excellence in global VAT compliance? Join our team at RSM UK as a Global E-Invoicing Associate Director and play a pivotal role in shaping our VAT compliance services across the UK, EU, and beyond. You’ll be at the heart of a dynamic team, ensuring quality and efficiency in tax reporting for a diverse portfolio of clients.

As an Associate Director you will play a key role in shaping and delivering our e-invoicing offering for the mid-market, acting as the primary technical and commercial lead on client conversations. You will work closely with colleagues across the international network, technology teams and third-party solution providers, and will actively support business development through opportunity creation, solution design and proposal support.

You will make an impact by:

• Being a recognised specialist in global e-invoicing and digital reporting, providing clear, practical advice to clients on regulatory requirements, operating models and implementation approaches.
• Being the primary point of contact for client queries relating to e-invoicing mandates, technical design, and solution feasibility.
• Delivering impact-led client discussions, workshops and assessments covering e-invoicing readiness, gap analysis and future-state design.
• Designing and developing a scalable e-invoicing offering for the mid-market, aligned to client needs and market demand.
• Collaborating with internal stakeholders to define service scope, delivery models, pricing approaches and go-to-market messaging.
• Actively contribute to identifying, shaping and winning new client opportunities within e-invoicing and digital reporting.
• Being a key interface between clients, internal teams and third-party e-invoicing solution providers.
• Translating technical concepts (e.g. data formats, XML structures, APIs and integrations) into clear, business-focused guidance for clients and colleagues.
• Providing oversights and inputs across the lifecycle of e-invoicing engagements, from scoping and design through to testing and go-live, working closely with delivery teams.

We are looking for someone who thrives on variety, loves learning new things, and enjoys connecting with people. If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you!

We value diverse experiences and perspectives. Here’s what we’re looking for in our ideal candidate:

Preferred Qualifications & Experience:

• Significant experience in global e-invoicing and digital reporting.
• Proven experience advising clients on e-invoicing implementations, regulatory change or technology-enabled compliance.
• Strong understanding of data flows, data formats (including XML and delimited files), and system integrations.
• Experience working with or alongside third-party technology providers and strong understanding of core market players.
• Experience of working within the consultancy services sector is a pre.
• Commercial experience supporting business development, proposals or go-to-market initiatives.
• Background in VAT, indirect tax or financial systems is beneficial but not essential.

Skills & competencies:

• Client-centric advisor: Confident engaging with clients at all levels, building trust through expertise and clear communication.
• Commercial mindset: Able to identify opportunities, shape solutions and support revenue growth.
• Technically credible: Comfortable discussing and interpreting technical concepts without needing to be a developer.
• Collaborative: Works effectively across teams and disciplines to deliver integrated solutions.
• Structured and pragmatic: Able to balance strategic thinking with practical, implementable advice.
• Adaptable: Comfortable operating in a fast-evolving regulatory and technology landscape.
• Strong communicator: Clear, confident and persuasive in both written and verbal communication.

What we can offer you:

We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work.

• 27 Days Holiday (with the option of purchasing additional days).
• Hybrid working.
• Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP.
• Individual healthcare cover.
• Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team.

Diversity and Inclusion at RSM:

At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That’s why we’re working together to ensure our firm’s principles and processes support a firm culture that embraces difference and strengthens inclusion.