Tax Technology Assistant Manager – Tax Digital Services (process automation)

Make an Impact at RSM UK. Our Tax Digital Services team is dynamic and fast‑paced, offering scope for progression and the chance to make a significant impact on RSM nationally, with potential to influence on a global scale in driving the digital transformation within the Tax business. RSM Tax Digital Services is our client‑facing tax technology group. The team has been established to design and deliver bespoke and innovative client‑facing tax technology solutions, including technology consulting, software as a service (SaaS) and co‑sourcing offerings.

As a Tax Technology Assistant Manager in our London office, you will play a key role in supporting the continued development of our client‑focused solutions and bespoke process automations globally. You will be key in the end‑to‑end delivery of multiple tax technology and automation solutions, working closely with our specialist data analytics, data visualisation, and innovation teams to bring together the best we have to offer to deliver high‑quality and technically robust outcomes. In addition to maintaining and delivering current offerings, this team breaks new ground in the design/development of new solutions – taking advantage of the wide variety of technology available at RSM to solve client problems on a global scale.

Your work will involve building automations, improving processes, making processes more robust, conducting research into emerging technologies, running tests, and identifying what would be useful for our client’s needs. Additionally, you will train and upskill junior team members in data analytics and automation technologies. In addition to developing and delivering our client‑facing tax technology service offering, you will have the opportunity to play an instrumental role in the commercial deployment of technology enhanced tools and solutions to support our core service lines across all taxes.

You will make an impact by:

• Delivering complex and wide‑ranging technology projects and contributing to product delivery, with particular use of Alteryx and Power BI.
• Working directly with the tax technology leadership team, playing a key role in the continued development of our global technology service offerings.
• Contributing to client RFP exercises as well as tax technology proposals.
• Developing an advanced level of technical knowledge through personal development opportunities.
• Collaborating with colleagues to effectively communicate how the technology solutions you deliver will benefit our client experience.
• Contributing to the development of junior members of the team who can learn and develop from your skills and experience.

What we are looking for:

Are you someone who thrives on variety, loves learning new things, and enjoys connecting with people? If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! We value diverse experiences and perspectives. Here’s what we’re looking for in our ideal candidate:

• A background in corporate or direct taxation compliance.
• Experience delivering tax (or tax technology) advisory engagements.
• A proactive and entrepreneurial mindset.
• Passionate (but responsible) adopter of AI in your work processes.
• A proven ability to manage multiple projects and stakeholders simultaneously.
• Willingness to work at all levels on a project, and appreciation of when to delegate.
• Excellent IT skills and knowledge of data flows within tax processes.
• A strong ability to learn new systems quickly.
• Awareness of wider tax technology environment, emerging technologies and client needs.
• Experience in delivering demonstrations.
• The ability to work effectively as part of a multi‑location team, whilst also integrating with local and regional colleagues in offices.
• Openness to new ideas and seeking input from diverse sources to maximise team potential.

Requirements:

Essential:

• Proven ability to work well with clients and meet their needs.
• Experience and knowledge of tax compliance processes and their interaction with data drawn from Financial Reporting or ERP systems.
• Familiarity with data analytics solutions and processes.
• Alteryx experience.
• Awareness of data acquisition methods (SFTP, API, etc).
• Experience of Power BI or other data visualisation products.
• Awareness of AI solutions and technologies and willingness to learn more around the usage of these for both internal and client solutions.
• Proficiency with typical business technologies such as Microsoft 365, Power Platform, Fabric, etc.

Desirable:

• ATT or equivalent technical qualification.
• DITT or other relevant tax technology qualification.
• Alteryx Designer Core qualification or higher.
• Practical knowledge of technology support structures and risk management frameworks.
• Experience with relational database design and best practice.
• Familiarity with Agile development.
• Familiarity with Microsoft Azure DevOps.
• Strong understanding of classical ML algorithms.
• A Data Analytics and/or Data Science background.
• Experience in developing technologies (AI, ML, RPA, etc).

What we can offer you:

We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work:

• Hybrid and Flexible working.
• 26 Days Holiday (with the option of purchasing additional days).
• Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP.
• Access to a suite of 300+ courses on demand developed by our in‑house Talent Development team.

Diversity and Inclusion at RSM:

At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client’s needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.