Global Reporting Assistant Coordinator in Milton Keynes

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.

We are looking for a Global Reporting Assistant Coordinator to join our team of project managers and project co-ordinators based in Milton Keynes who are responsible for monitoring, controlling and managing multi-country, multi-service outsourcing arrangements delivered through the firm’s global network. The team are responsible for the management of all significant multi-country outsourcing arrangements, working directly to client relationship holders in the UK and to RSM international teams globally. This role is ideal for someone in the early stages of their career who has gained experience in an office environment, successfully managing multiple deadlines and coordinating projects within a client-facing capacity.

Responsibilities

• Reviewing the tracking tool on a daily basis, checking that all deliverables are on track and liaising with overseas teams and clients for updates.
• Proactively monitoring upcoming deadlines and anticipating when intervention is required.
• Assisting with the preparation of reports for client calls and meetings.
• Helping the team set up and manage the compliance tracking tool, including data entry and resolving system issues.
• Assisting with the management of client mailboxes, reviewing incoming e-mails and responding to clients and RSM’s international teams in a timely manner.
• Dealing with day to day queries, escalating more complex queries to the client coordinator or manager.
• Arranging meetings, booking meeting rooms, issuing meeting invites, taking meeting notes and collating action points.
• Assisting with issue resolution and escalating to senior team members for discussion with the client.
• Helping with the management of billing schedules, reconciling invoices and liaising with client and international teams on invoice queries.
• Assisting with engagement letters and liaising with internal teams and clients on queries.
• Ad-hoc administration for the wider team.

What we are looking for

• Previous experience working in a client facing role.
• Hands on approach and practical outlook to problem solving, with a can do attitude.
• Attention to detail.
• Excellent communication and interpersonal skills.
• Ability to analyse and quickly understand processes.
• Proven ability to meet deadlines and work under pressure.
• Strong planning and organisational skills with ability to prioritise tasks.
• Ability to multitask and manage a high volume of incoming e-mails.
• Ability to work within a motivated and fast paced team.
• Good team player, process orientated with a strong focus on output and delivery.

What we can offer you

• Hybrid and flexible working.
• 25 days holiday (with the option of purchasing additional days).
• Lifestyle, health, and wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP.
• Access to a suite of 300+ courses on demand developed by our inhouse talent development team.

Diversity and Inclusion at RSM

At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That’s why we’re working together to ensure our firm’s principles and processes support a firm culture that embraces difference and strengthens inclusion.