At a Glance
- Tasks: Lead hospitality efforts, manage front-of-house and catering for clients and guests.
- Company: Join RSM UK, a dynamic firm with a focus on client service.
- Benefits: Enjoy 26 days holiday, health perks, and access to 300+ development courses.
- Other info: Opportunity for career growth in a supportive team atmosphere.
- Why this job: Make a real impact in a fast-paced environment while enhancing your hospitality skills.
- Qualifications: Experience in hospitality, excellent communication, and a flexible attitude required.
The predicted salary is between 25000 - 30000 € per year.
We are searching for an experienced Hospitality Team Leader to join our London office on a 9-month fixed‑term contract. The role supports two key areas of client and guest hospitality – Front of House and catering.
At the reception desk, the front of house duties require the employee to act as the first point of contact for guests, ensuring client service standards are maintained and to competently manage the meeting room booking system. The catering duties, based out of the client kitchen, require the employee to aid the Hospitality Manager and Hospitality Team Leader with all aspects of meeting‑room management and catering.
Responsibilities- Maintain front‑of‑house areas, including meeting rooms, and manage the meeting‑room booking system.
- Meet and greet guests in a confident and professional manner and build rapport with clients.
- Liaise with relevant persons to agree catering requirements for upcoming meetings and events.
- Prepare refreshments for meetings following a room‑booking schedule and clear and disinfect rooms after use.
- Perform all daily duties as per the food management system and in line with health and safety food handling requirements.
- Support large‑scale events under the guidance of the Hospitality Manager.
- Flexibility around working hours to meet business needs, including occasional evening events.
- Availability to work evenings (sufficient notice provided) up to three nights per week.
- Prior experience within front‑of‑house and hospitality/catering.
- Experience working in a fast‑paced, customer‑service role.
- Excellent communication and interpersonal skills.
- Self‑motivated and capable of working on own initiative within a team environment.
- Reliable, flexible attitude and ability to remain calm under pressure.
- Strong team player willing to support colleagues within the department.
- 26 days holiday, with the option of purchasing additional days.
- Lifestyle, health and wellbeing benefits, including financial wellbeing tools, electric car scheme and access to a virtual GP.
- Access to a suite of 300+ courses on demand developed by our in‑house Talent Development team.
Hospitality Team Leader - 9 month FTC in London employer: RSM UK
At RSM UK, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and professional growth. As a Hospitality Team Leader in our London office, you'll enjoy a supportive environment with access to extensive training resources, generous holiday allowances, and unique lifestyle benefits, all while making a meaningful impact on client experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Team Leader - 9 month FTC in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from RSM UK or any other company, be ready to introduce yourself confidently. Highlight your experience in front-of-house and catering – make it memorable!
✨Tip Number 3
Stay flexible! The hospitality world is all about adapting to change. Show potential employers that you’re ready to take on evening shifts or last-minute requests with a smile. It’ll set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Hospitality Team Leader role. Plus, it shows you’re serious about joining our team at RSM UK.
We think you need these skills to ace Hospitality Team Leader - 9 month FTC in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Hospitality Team Leader role. Highlight your front-of-house and catering experience, as well as any customer service roles you've had. We want to see how you can make an impact at RSM UK!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Mention specific examples of how you've successfully managed hospitality tasks in the past. Remember, we love a good story!
Show Off Your Communication Skills:Since this role involves meeting and greeting guests, it's crucial to demonstrate your excellent communication skills. In your application, use clear and professional language, and don’t shy away from showcasing your interpersonal abilities. We’re all about building rapport!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at RSM UK!
How to prepare for a job interview at RSM UK
✨Know Your Front of House Duties
Familiarise yourself with the key responsibilities of a Hospitality Team Leader, especially front-of-house tasks. Be ready to discuss how you would manage the meeting room booking system and maintain client service standards. Show that you understand the importance of being the first point of contact for guests.
✨Demonstrate Your Catering Knowledge
Since catering is a big part of this role, brush up on your food management systems and health and safety requirements. Prepare to share examples of how you've successfully managed catering for meetings or events in the past. This will show your potential employer that you can handle the catering aspect with confidence.
✨Showcase Your Communication Skills
Excellent communication is crucial in hospitality. Practice articulating your thoughts clearly and confidently. Think of scenarios where you've built rapport with clients or handled difficult situations. Being able to convey your experiences effectively will set you apart from other candidates.
✨Exude Flexibility and Team Spirit
This role requires flexibility, especially with working hours. Be prepared to discuss your availability and willingness to adapt to the needs of the business. Highlight your experience as a team player and how you support colleagues, especially in high-pressure situations. This will demonstrate that you're not just a good fit for the role, but also for the team.
