Early Careers Coordinator - Assessment & Selection (12 month FTC) in London

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions - we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.

The RSM Early Careers Talent Acquisition team (ECTA) is responsible for hiring approximately 800 students annually onto our graduate, school leaver and placement programmes as well as through work experience and internships. The Early Careers Talent Acquisition team plays a pivotal role in ensuring the firm is attracting and selecting high quality, diverse candidates in line with our ‘Grow our Own’ initiative. Our goal is to provide a seamless efficient experience to both candidates applying for our programmes and our internal stakeholders at every stage of the recruitment journey.

In this role you will play a key role in enabling Early Careers to deliver high-volume recruitment while maintaining an exceptional experience for everyone involved. You will act as a reliable point of contact for applicants, guiding them through each stage of the recruitment process and supporting them from offer through to their first day at RSM. You’ll work closely with colleagues across Early Careers and the wider People team to ensure every candidate’s journey is consistent, supportive, and seamless. You will be required to travel to other national RSM offices and attend external events (including occasional evening events) as part of this role throughout the year.

You’ll make an impact by:

• Hosting virtual assessment centres (VAC), cultivating a welcoming and supportive environment where candidates can learn about the firm and line of business, and ensuring assessments are completed in a timely fashion with minimal disruption.
• Maintaining contact with candidates from VAC confirmation to their first day in the business, developing rapport and acting as a RSM ambassador.
• Contacting candidates by phone and email to answer queries and request any additional information, delivering an excellent candidate experience at every stage and following guidance on reasonable adjustments where appropriate.
• Facilitating and coordinating assessor wash-up sessions following VACs, ensuring feedback is collated, decisions are accurately recorded, and appropriate actions are taken.
• Providing tailored feedback to candidates regarding their VAC performance, outlining next steps (if appropriate).
• Liaising with the wider early careers team and members of the business, to support final interview scheduling for those who have passed VAC stage.
• Delivering verbal offers, issuing offer documentation as required and providing ongoing candidate support, remaining their primary point of contact until their first day.
• Proactively engaging candidates to minimise reneges and ensure continued commitment through to their start date.
• Working closely with the People Operations and Early Careers Preboarding teams to ensure each candidate has a consistent, well-supported and smooth post-offer experience.
• Regularly reporting on numbers of VAC and final interview invitations and confirmed candidates, as well as dropouts, articulating them clearly to your line manager, and other members of the leadership team and business upon request.
• Flagging any areas of concern or candidates outside of SLA.

This role is suited to someone who enjoys working in a fast-paced environment, undertaking multiple tasks and balancing several key priorities with varying deadlines. You will work proactively, reactively and flexibly in order to manage and support applicants through the VAC, final interview and offer stages of the recruitment process, using your initiative and fulfilling an exceptional candidate journey. Prior experience in an administrative, logistics and/or customer service role is ideal, with involvement in recruitment being beneficial. Good knowledge of Microsoft packages with an enthusiasm to learn and embrace new systems are necessary.

The following competencies are also essential:

• Communication and Interpersonal Skills – Communicates clearly and professionally when liaising with a wide range of internal and external stakeholders via email, phone, Teams and in person. Demonstrates tact, diplomacy and the ability to build positive relationships.
• Confidence – Engages confidently with individuals at all levels, from Assistants to Partners, contributing opinions and insights in a credible and professional manner.
• Organisation – Manages time effectively and prioritises competing tasks, demonstrating the ability to handle multiple activities and shifting priorities.
• Discretion – Maintains confidentiality at all times and handles sensitive information, including personal details, with professionalism and integrity.
• Drive – Demonstrates motivation and commitment to achieving both individual and team goals, showing initiative and a proactive approach to work.
• Curiosity – Displays an interest in understanding the bigger picture, questioning existing ways of working and contributing ideas that support continuous improvement and more effective processes.
• Personal Responsibility – Takes ownership of tasks from start to finish, ensuring accuracy and delivering work to agreed standards. Identifies and addresses issues independently, escalating when appropriate, and contributes reliably to team objectives.

We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have a fulfilling experience, both in and out of work:

• Hybrid and Flexible working.
• 25 Days Holiday (with the option of purchasing additional days).
• Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP.
• Access to a suite of 300+ courses on demand developed by our in-house Talent Development team.

At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion. At RSM we work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of our firm and clients. We support all our people to work flexibly, to manage their family and other responsibilities alongside their work commitments; we believe this is key to achieving an inspiring and fulfilling working environment.