At a Glance
- Tasks: Lead global VAT compliance projects and drive operational excellence.
- Company: Join RSM UK, a leader in tax and compliance solutions.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Other info: Opportunity to mentor teams and drive innovation in a fast-paced setting.
- Why this job: Shape the future of VAT compliance and make a real impact.
- Qualifications: Strong leadership and project management experience required.
The predicted salary is between 80000 - 100000 £ per year.
Milton Keynes, Buckinghamshire, United Kingdom
Birmingham, United Kingdom
Make an Impact at RSM UK
Are you ready to lead and shape the future of global VAT compliance and reporting? Join RSM UK as a Director within our Global VAT Compliance & Reporting (GVCR) team and take ownership of a strategically important function delivering complex VAT compliance, e-invoicing, and reporting solutions across the UK, EU, and global markets.
This is a high-impact leadership role with responsibility for driving operational excellence, scaling delivery capability, enhancing client experience, and influencing the future direction of our managed compliance services. You will work at the centre of a fast-evolving international tax and regulatory landscape, partnering with senior internal and external stakeholders across tax, technology, operations, and client leadership teams.
As Director, you will lead the Project Management function responsible for the end-to-end lifecycle of global client engagements. From commercial handover and onboarding through to ongoing compliance delivery and transformation initiatives. You will own the strategic oversight of client delivery operations, ensuring projects are executed efficiently, profitably, and to the highest quality standards.
You will act as the senior point of accountability for delivery governance, client satisfaction, operational performance, and team leadership. This role requires a commercially minded leader with strong programme management capability, the ability to drive cross-functional collaboration at scale, and the confidence to influence senior internal and external stakeholders.
Key Responsibilities- Lead our project management function as a director, responsible for a team of dedicated project managers and setting the strategic direction, operating model, and delivery standards for global compliance engagements.
- Take full ownership of the successful delivery of complex, multi-jurisdictional VAT compliance and e-invoicing projects across a diverse international client portfolio.
- Track and report client deadlines, ensuring on-time delivery and a premium service is continually delivered.
- Drive operational excellence by identifying opportunities to improve processes, scalability, automation, governance, and client experience.
- Be the primary point of contact for new client engagements and escalation point for any team issues.
- Oversee onboarding and implementation of new clients, ensuring effective mobilisation, risk management, resource planning, and stakeholder alignment.
- Coordinate internal teams to ensure all aspects of new client engagements are handled efficiently and effectively.
- Act as the senior escalation point for delivery, operational, and client-related matters, proactively managing risk and resolving issues to maintain service excellence.
- Involved in the financial management of the department, specifically overseeing cost management processes and coordination of billing procedures and monthly reporting. Own commercial performance across client accounts, including budgeting, profitability, utilisation, forecasting, and recovery management.
- Act as a conduit between our department and other business units within RSM, enhancing collaboration and joint opportunities.
- Build and maintain strong senior client relationships, acting as a trusted advisor and ensuring consistently high levels of client satisfaction and retention.
- Develop the team skillset. Lead, mentor, and develop high-performing project management teams, fostering a culture of accountability, collaboration, continuous improvement, and career development.
- Support business growth initiatives by contributing to proposals, client pitches, service development, and strategic transformation projects.
- Drive consistency and governance across project delivery methodologies, reporting frameworks, KPIs, and service quality standards.
- Champion innovation and continuous improvement, including the adoption of technology-enabled solutions, automation, and evolving e-invoicing and digital reporting requirements.
Director – Project Management - Global VAT Compliance & Reporting (GVCR) in London employer: RSM UK
At RSM UK, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As a Director in our Global VAT Compliance & Reporting team, you will benefit from unparalleled opportunities for professional growth and development, while working alongside a talented group of individuals dedicated to operational excellence and client satisfaction. Our Milton Keynes and Birmingham locations offer a vibrant environment where innovation thrives, ensuring that you can make a meaningful impact in the ever-evolving landscape of global VAT compliance.
StudySmarter Expert Advice🤫
We think this is how you could land Director – Project Management - Global VAT Compliance & Reporting (GVCR) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our team at StudySmarter.
We think you need these skills to ace Director – Project Management - Global VAT Compliance & Reporting (GVCR) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Director role in Project Management. Highlight your experience in VAT compliance and reporting, and don’t forget to showcase your leadership skills and ability to drive operational excellence.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific projects you've led that align with the responsibilities outlined in the job description.
Showcase Your Achievements:Quantify your achievements where possible. Whether it’s improving client satisfaction scores or successfully managing multi-jurisdictional projects, numbers speak volumes and can set you apart from other candidates.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at RSM UK
✨Know Your VAT Inside Out
Make sure you brush up on your knowledge of global VAT compliance and reporting. Understand the latest trends, regulations, and challenges in the field. This will not only show your expertise but also demonstrate your commitment to staying updated in a fast-evolving landscape.
✨Showcase Your Leadership Skills
As a Director, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams, driven operational excellence, and influenced stakeholders in previous roles. Be ready to discuss your approach to mentoring and developing high-performing teams.
✨Demonstrate Strategic Thinking
Think about how you can contribute to the strategic direction of the Global VAT Compliance & Reporting team. Prepare to discuss your experience with project management, particularly in complex, multi-jurisdictional environments, and how you can enhance client experience and operational performance.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions that show your interest in the role and the company. Ask about their current challenges in VAT compliance, how they measure success in client satisfaction, or what innovations they are looking to implement in the future.
