Implementation and Engagement Consultant / Senior Consultant (Digital Solution)

Please note this is not a technical role and therefore does not require technical qualifications/experience.

Make an Impact at RSM UK. At RSM, our consulting team brings together diverse advisory experts to deliver our six core solutions: business transformation, forensic, deal services, restructuring, finance function support, and risk and governance. Our solutions are designed to address the unique needs, challenges, and opportunities our clients face as they strive to achieve their aspirations and organisational goals.

Whether it's supporting global expansion, developing acquisition strategies, facilitating private equity investments, or collaborating with boards to manage risk and governance, our consulting experts work as one cohesive team. We prioritise simplicity, providing data‑driven insights, value‑added assurance, and high‑quality execution to empower our clients in building sustainable, future‑fit businesses.

We’re on the lookout for enthusiastic, self‑motivated, practical and focused individuals to join our growing risk digital solutions team. We help clients enhance their governance, risk and control / compliance arrangements through our innovative cloud‑based digital solution, Insight4GRC www.insight4grc.com.

Your role will be multi‑faceted working with a range of businesses as well as internal stakeholders within RSM UK. You will start by getting familiar with Insight4GRC software by supporting team members with site configuration and software implementations. You will assist with client onboarding which includes undertaking due diligence and wider commercial processes. As you grow, you'll take on a client relationship role, bid co‑ordination and support, as well as help with promotion and marketing of our services. You will be delivering exceptional service to clients and become a key player in our high‑performing team.

You will make an impact by:

• Working closely with clients from the public to the corporate sector, including some well‑known brands, to ensure they get the best from the Insight4GRC solution.
• Becoming a trusted advisor, helping clients from the outset in their Insight4GRC relationship and for many years to come.

Key Responsibilities include:

• Business systems: Onboarding and acceptance of clients, licence renewal, monthly billing and close down.
• Configure Solutions: Tailor the Insight4GRC solution to meet client needs.
• Data Migration: Manage the migration of existing client data into the solution.
• Training: Deliver training sessions to help clients fully utilise the functionality.
• Client Support: Building relationships with our clients, providing support to ensure clients maximise the solution's benefits.
• Tender and bid Support: Support colleagues with tender preparation and bid co‑ordination.
• Promotion and marketing of Insight4GRC: Directly engaging with stakeholders within RSM and externally with clients and interested parties, making use of various social media platforms.

What we are looking for:

• Passion: A genuine interest in delivering high quality services to our clients.
• Digitally aware: Keen to engage with and make use of technology.
• Organisation: Strong personal organisational and time management skills.
• Communication: Excellent verbal and written communication skills.
• Interpersonal Skills: Well‑developed relationship building abilities.
• Attention to Detail: Keen attention to detail with the ability to think logically.
• Initiative: Ability to take responsibility for delivering and achieving tasks working independently when required.
• Project management: Undertake, perform, prioritise multiple projects.
• Continuous improvement: Strive to learn, develop skills and improve performance.
• Collaboration: Happy working with a team and contributing to the achievement of shared goals.
• Solution focussed: Not afraid to make suggestions that can improve what we do or how things can be done, within the team or with clients.

Desirable Skills:

• Software Familiarity: General knowledge of software applications.
• Microsoft Suite: Familiarity with Excel, PowerPoint, Word, Outlook, and Teams.

The role involves both home working, office working (multi locations) and client sites as required (UK predominantly) with wider travel that may be required.

What we can offer you:

We recognise that our people are our most important assets. That's why we offer a flexible reward and benefits package that will help you have a fulfilling experience, both in and out of work.

• Hybrid and Flexible working
• 26 Days Holiday (with the option of purchasing additional days)
• Lifestyle, Health and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP
• Access to a suite of 300+ courses on demand developed by our in‑house Talent Development team

Diversity and Inclusion at RSM: At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.