Digital Training Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.

Make an Impact at RSM UK

We are delighted to announce an exciting opportunity to join RSM UK's Data and Digital Technical Training team as a Manager, right at the forefront of our next phase of digital transformation. This is not just a management role, it's a chance to shape the future of how our people engage with digital and AI technologies. You will be instrumental in driving the Digital Skills 2.0 initiative, ensuring that every member of staff, particularly those embarking on their careers are empowered with cutting-edge digital capabilities to excel in a fast-paced and ever-changing professional services landscape.

As we accelerate our journey towards becoming an industry leader in digital innovation, you will collaborate with dynamic stakeholders across all service lines, including Audit, Tax, Consulting, and our forward-thinking AI Hub. Working hand-in-hand with Digital Leads and the Head of Talent Technology and Skills, you will play a key role in cultivating a vibrant culture of learning, experimentation, and digital excellence.

This pivotal position offers the chance to be a catalyst for transformative change, helping RSM UK harness new technologies, unlock data-driven insights, and foster a workforce that is ready to embrace the opportunities of tomorrow. If you're passionate about digital, eager to inspire others, and ready to help us redefine what's possible in professional services, we invite you to be part of the next exciting chapter in our digital evolution.

You’ll make an impact by:

• Designing, delivering, and continuously improving digital and data training programmes for all staff groups, with a particular focus on embedding digital skills in early careers and student training.
• Developing technical training in 5 key categories: data, AI, digital productivity tools (Loop, Planner, OneDrive, Teams), digital outputs, and digital trends.
• Maintaining and updating centralised learning resources, including intranet sites and video libraries, ensuring content is current, relevant, and globally aligned.
• Building and supporting communities of practice, Digital Champions, and Ambassadors, fostering collaboration and sharing best practice across the business.
• Working in partnership with the AI Hub to ensure training is consistent, high-quality, and aligned with organisational goals.
• Embedding digital skills development into all early careers and residential training, conducting robust training needs analysis and designing technical training for all student cohorts.
• Developing clear career pathways for early digital careers and ATC/Core staff, ensuring regular maintenance and updates to keep pace with digital change.
• Championing initiatives that nurture future digital leaders, supporting career progression and the development of foundational digital skills.
• Supporting the AI Hub with bespoke training for new tools, agents, and prompt libraries.

What we are looking for:

• Preferred qualifications or experience in an IT or technology related field.
• Strong data and digital skills alongside a passion for digital transformation, technology, and innovation.
• Experience in delivering live digital skills training to a multitude of audiences at all levels.
• Proven experience in designing and delivering digital/data training at scale, ideally within a professional services environment.
• Understanding of learning experience platforms (LXPs), Microsoft Suite (including Fabric and Power BI) and editing tools such as Camtasia.
• Strong stakeholder management skills, with a track record of effective cross-functional collaboration.
• Experience managing complex relationships.
• Strong operational leadership, project management, and communication skills.
• Ability to drive cultural change and foster communities of best practice.
• Agility to adapt to rapid technological change.

What we can offer you:

We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work.

• Hybrid and Flexible working
• 27 Days Holiday (with the option of purchasing additional days)
• Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP
• Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team

Diversity and Inclusion at RSM

At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client’s needs. Diverse teams bring a broader range of ideas and insights to work. That’s why we’re working together to ensure our firm’s principles and processes support a firm culture that embraces difference and strengthens inclusion.