At a Glance
- Tasks: Manage and recover overdue corporate debt while providing exceptional client service.
- Company: Dynamic company focused on debt management across various sectors.
- Benefits: Hybrid working, 25 days holiday, health benefits, and access to 300+ courses.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in debt recovery while building strong client relationships.
- Qualifications: Experience in debt collection and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are searching for an experienced Debt Collection Agent to manage a varied portfolio of accounts across the utilities, construction, and corporate lending sectors, focusing on the recovery of distressed debt, sales ledger reviews, and post insolvency debtor book collections. The successful candidate will deliver exceptional client service, build strong sector relationships, and support the growth of our debt management offering.
Responsibilities
- Proactively managing and recovering overdue corporate debt through effective customer engagement, negotiation, and tailored repayment solutions.
- Utilising in-house risk tools, including Tracker, to assess customer financial health, identify business distress, and recommending appropriate recovery strategies.
- Identifying opportunities for escalated recovery action, legal intervention, or additional service solutions that maximise client outcomes.
- Providing insightful debt analysis, reporting, and portfolio updates, enabling clients to make informed risk and recovery decisions.
- Collaborating across teams to support clients with portfolio risk solutions, customer vulnerability considerations, and delivering exceptional client service through regular updates and being the point of contact for client communications.
Qualifications
- Experience in a telephone-based, business-to-business debt collection role, with an understanding of insolvency.
- Experience within consumer debt recoveries also be considered.
- Previous exposure to clients in the utility or lending sectors is desirable.
- A relationship-focused professional who can build and maintain strong client and stakeholder relationships.
- A collaborative team player who works effectively across teams to deliver integrated solutions.
- Excellent communication skills, with the ability to agree practical debt resolution strategies and confidently articulate key decisions and outcomes to clients.
Benefits
- Hybrid working 3 days office.
- 25 Days Holiday (with the option of purchasing additional days).
- Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP.
- Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team.
Debt Collection Agent in Brentwood employer: RSM UK
RSM UK is an excellent employer that fosters a collaborative and innovative work culture, where employees are empowered to take ownership of their projects and contribute to meaningful system implementations. With a strong focus on professional development, RSM UK offers numerous growth opportunities and training programmes, ensuring that team members can advance their careers while working in a supportive environment that values quality and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Debt Collection Agent in Brentwood
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like RSM UK. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Debt Collection Agent in Brentwood
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to RSM UK.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on RSM UK's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at RSM UK
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with RSM UK.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at RSM UK will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former RSM UK employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
