At a Glance
- Tasks: Support veterans and community members while managing office operations.
- Company: Join RSL Queensland, a not-for-profit dedicated to supporting veterans.
- Benefits: Meaningful work, collaborative culture, and opportunities for personal growth.
- Other info: Part-time role with occasional travel and community event participation.
- Why this job: Make a real difference in the lives of veterans and their families.
- Qualifications: Strong customer service skills and proficiency in Microsoft Office.
The predicted salary is between 40500 - 49500 £ per year.
RSL Queensland is a dynamic, not-for-profit organisation delivering innovative programs and initiatives that support veterans and their families. After more than a century, our purpose, to provide care, commemoration and camaraderie, is as strong as ever. With Australia's most successful prize home lottery backing us, we're able to provide life-changing support services, fund world-first research, and use state-of-the-art technology to help more veterans in better ways.
We're looking for an organised and customer-focused administrator to become the welcoming face of our Ipswich office. In this varied permanent part-time role (0.8 FTE), you'll support veterans, volunteers and community members while helping keep district operations running smoothly. This position is office-based, with no regular work-from-home arrangement available. Occasional travel and out-of-hours or weekend work may be required to support district activities, meetings and community events.
Key Accountabilities:
- Provide a high level of customer service to visitors, volunteers, veterans and community members
- Respond professionally and empathetically to inbound calls and enquiries
- Complete general office administration and coordinate incoming deliveries
- Assist with meetings, agendas, travel, accommodation, catering and follow-up actions
- Assist in the preparation of monthly and quarterly reports
- Update directories, collect data and prepare reimbursement claims, correspondence and documentation
- Participate in district activities and community events as required
What's required to succeed:
- Exceptional customer service supported by strong written and verbal communication skills
- Excellent working knowledge of Microsoft Word, Excel, Teams and Outlook
- Strong interpersonal and problem-solving skills
- A practical, proactive and self-starting approach to work
- Ability to work independently and as part of a team
- Physical ability to bend and reach above shoulder height carrying 5-7kg
- Current Australian driver's licence
- Valid Working with Children Check (Blue Card), or ability to obtain one
- Ability to undertake occasional travel and weekend work
At RSL Queensland, everything we do is driven by our commitment to supporting veterans and their families. We work collaboratively, value different perspectives, embrace innovation and genuinely care about the people we serve.
If you're looking for a meaningful opportunity where your administration and customer service skills can make a real difference, we'd love to hear from you. Apply today. Applications will close when we find the right person, so don't miss your opportunity to join the team.
District Administration Assistant (Ipswich) employer: RSL Queensland
RSL Queensland is an exceptional employer that prioritises the well-being of veterans and their families, fostering a collaborative and innovative work culture. As a District Administration Assistant in Ipswich, you'll enjoy meaningful work with opportunities for personal growth while being part of a team that genuinely cares about making a difference in the community. With a commitment to employee development and a supportive environment, RSL Queensland stands out as a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land District Administration Assistant (Ipswich)
✨Get Involved in Local Initiatives
Dive headfirst into local community projects and social enterprises! This not only builds your experience but also connects you with like-minded folks who may know about part-time opportunities. Plus, many nonprofits announce openings through their events and volunteer activities, so keep your ears to the ground!
✨Join Social Impact Networks
Look for networks and forums centred around social impact – think local charity groups or online platforms where changemakers hang out. These places are goldmines for job leads, especially for part-time roles like the ones at RSL Queensland. Engaging in discussions can also help you make meaningful connections with potential employers!
✨Utilise Your University’s Resources
If you’re still in uni, tap into career services that may have exclusive listings for part-time roles in nonprofits. They often host job fairs or info sessions where you can meet representatives from organisations like RSL Queensland directly. It’s a great way to make an impression beyond your CV!
✨Check Out Online Opportunities
Websites like Idealist or CharityJob specifically showcase part-time positions in the nonprofit sector. Make sure to check these regularly while keeping an eye on RSL Queensland’s own job listings on our website. Being proactive here can put you ahead of the curve!
We think you need these skills to ace District Administration Assistant (Ipswich)
Some tips for your application 🫡
Show Your Passion for Social Impact:For a role like District Administration Assistant (Ipswich) at RSL Queensland, your cover letter is your chance to shine a light on why social impact matters to you. Share any personal experiences or volunteer work that highlight your commitment to the cause. We want to see your genuine enthusiasm!
Highlight Relevant Experience:Make sure your CV showcases any nonprofit work or projects you've been involved in, even if they were part-time or volunteer roles. Emphasize skills like project management, fundraising, or community engagement. These are key in the nonprofit sector, and we want to see how you can contribute to our mission!
Tailor Your Application:When applying for the District Administration Assistant (Ipswich), customise your documents to fit the vibe of RSL Queensland. Use our language, reflect our values, and connect your personal goals with our mission. This shows us you’ve done your homework and you're excited to join the team in this part-time capacity.
Don’t Forget Your Availability:As this is a part-time position, clearly outline your availability in your application. Whether you're a student balancing studies or have other commitments, we appreciate transparency. Just pop your available hours in your cover letter or CV so we can see how you fit into our schedule.
How to prepare for a job interview at RSL Queensland
✨Show Your Passion for the Cause
When applying for a part-time role in the nonprofit sector, it's essential to convey your genuine enthusiasm for the mission of RSL Queensland. Be ready to share personal stories or experiences that highlight why social impact matters to you and how you align with their goals.
✨Bring Tangible Examples of Impact
Nonprofits often look for candidates who can demonstrate their ability to create meaningful change. Prepare examples from your past experiences—whether in volunteering, projects, or academic work—that showcase your skills in making a positive impact. Use metrics if possible; it's all about showing how you’ve really contributed.
✨Be Ready for Scenario Questions
Expect to encounter scenario-based questions during your interview. These will assess how you handle real-world challenges in the nonprofit space. For example, how would you deal with limited resources or navigate a conflict with team members? Think through your past experiences to give thoughtful responses.
✨Flexibility and Availability are Key
Since it's a part-time role, they might dig into your availability during the interview. Be open and clear about your schedule and how it can align with RSL Queensland's needs. They’ll want to know that you can commit without compromising your passion for the work!
