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- Tasks: Be the friendly face for residents, enhancing their experience through engaging lifestyle programs.
- Company: A caring not-for-profit organisation dedicated to senior living.
- Benefits: Salary packaging, retail discounts, and a supportive work environment.
- Why this job: Make a real difference in the lives of seniors while building community connections.
- Qualifications: Customer service experience and strong interpersonal skills.
The predicted salary is between 25000 - 32000 £ per year.
A not-for-profit organization in senior living is seeking a Concierge for their Long Tan Retirement Village in Newcastle. In this full-time role, you will be the welcoming face for residents and visitors, enhancing their experience through lifestyle programs and community engagement.
Ideal candidates will have a background in customer service and demonstrate excellent interpersonal and organizational skills.
Competitive benefits include salary packaging and discounts at retail stores.
Resident Experience Concierge – Aged Care Village in Newcastle upon Tyne employer: Rsl Lifecare Limited
Contact Detail:
Rsl Lifecare Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Experience Concierge – Aged Care Village in Newcastle upon Tyne
✨Tip Number 1
Get to know the organisation! Research their values and community initiatives. This will help you connect with them during interviews and show that you're genuinely interested in enhancing the resident experience.
✨Tip Number 2
Practice your interpersonal skills! Role-play common scenarios you might face as a Concierge. This will help you feel more confident when interacting with residents and visitors, making you stand out as a friendly and approachable candidate.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company culture. They might share valuable insights that can give you an edge in your application.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on this opportunity!
We think you need these skills to ace Resident Experience Concierge – Aged Care Village in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for enhancing resident experiences and how you connect with people.
Tailor Your Application: Make sure to customise your application for the Resident Experience Concierge role. Highlight your customer service background and any relevant experience in aged care or community engagement. This shows us you’re genuinely interested in this position!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates can communicate effectively, as it reflects the interpersonal skills we value in this role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Rsl Lifecare Limited
✨Know the Organisation
Before your interview, take some time to research the not-for-profit organisation and its values. Understanding their mission in senior living will help you align your answers with what they stand for, showing that you're genuinely interested in enhancing the resident experience.
✨Showcase Your Customer Service Skills
As a Concierge, your customer service skills are crucial. Prepare specific examples from your past experiences where you've gone above and beyond for customers. This will demonstrate your ability to create a welcoming environment for residents and visitors alike.
✨Engage with Lifestyle Programs
Familiarise yourself with lifestyle programs that might be offered at the Long Tan Retirement Village. Be ready to discuss how you can contribute to these initiatives or suggest new ideas. This shows your proactive approach and commitment to community engagement.
✨Practice Your Interpersonal Skills
Since this role requires excellent interpersonal skills, practice active listening and clear communication. During the interview, make sure to engage with the interviewer, maintain eye contact, and respond thoughtfully to their questions. This will reflect your ability to connect with residents and visitors effectively.