Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate service visits and manage communication between clients and engineers.
- Company: Join Richard Irvin, part of the innovative RSK Group, in a dynamic team.
- Benefits: Competitive salary, company pension, and life assurance.
- Why this job: Be the vital link in delivering exceptional service and support to clients.
- Qualifications: Strong computer skills and effective communication abilities required.
- Other info: Opportunity to work in a supportive environment with career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
Richard Irvin, an RSK Group company, are recruiting for a Service Coordinator to join the team based in Inverness, UK. This is a full-time, permanent position. Our team of engineers, operations staff, project managers and compliance specialists are trained to start with our clients’ individual needs and work outwards from there. Our experts have extensive experience of advising and leading FM contracts and projects in both the public and private sectors and across industries. Our team is based throughout the UK – meaning you’re never too far from the help you need.
Responsibilities:
- Using PPM planner to create scheduled service visits for our own Mobile Engineers and sub-contractors to meet customer expectations and company objectives.
- Request RAMS for subcontractor visits.
- Appropriate notification of planned appointments to customers/clients as per maintenance schedule/contract requirements.
- Communication and issue of work orders to field based engineers either via our electronic job issue system or telephone as required.
- Liaise between customer and operations management to ensure smooth operational delivery.
- Co-ordinate and manage tasks to ensure maintenance delivery within allotted budget and timescales.
Qualifications and Experience:
- Good working knowledge of computer packages; Word, Excel and Outlook.
- Excellent telephone skills and manner.
- Effective communication skills both oral and written.
- Experience working within a multi-discipline office environment.
- Experience working independently, on own initiative, and as part of a team.
Salary and Benefits:
- Salary depending on experience.
- Company Pension.
- Life assurance.
Service Coordinator in Loanhead employer: RSK Group
Contact Detail:
RSK Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator in Loanhead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. We want to see how you can fit into our team at Richard Irvin, so think about how your skills align with our mission and be ready to share examples from your experience.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your thoughts clearly and showcasing your problem-solving skills, especially in scenarios relevant to service coordination.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Richard Irvin.
We think you need these skills to ace Service Coordinator in Loanhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Coordinator role. Highlight your experience with scheduling, communication, and any relevant software skills. We want to see how you can meet our clients' needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team in Inverness. Share specific examples of your past experiences that align with the responsibilities listed in the job description.
Show Off Your Communication Skills: Since effective communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, but don’t be afraid to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at RSK Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Coordinator role. Familiarise yourself with the responsibilities listed in the job description, especially around using PPM planners and managing service visits. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Brush Up on Your Communication Skills
Since effective communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've successfully liaised between teams or managed client expectations in the past. This will showcase your ability to handle the communication demands of the job.
✨Get Comfortable with Tech
Make sure you're familiar with the computer packages mentioned, like Word, Excel, and Outlook. If you can, brush up on any specific software used for job issue systems. Being tech-savvy will give you an edge and show that you can hit the ground running.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions about the team dynamics, company culture, and how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
