Continuous Improvement Manager

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WGM Engineering have an excellent opportunity for a Continuous Improvement Manager to join our Digital Services team on a full-time permanent basis, the role will be based in our Glasgow offices on a hybrid working basis. In partnership with other RSK Group companies WGM Engineering is now contracted on frameworks with water companies in both Scotland and England with a strong order book and pipeline of work. The business has significant growth planned over the next 5-years and during this period of growth and geographic expansion, WGM is seeking to transform its business operation, improve continuously and simultaneously, with a view to improve customer satisfaction, safety, quality and business performance. This transformation is underpinned by the development of a one team culture and a digital transformation program.

Duties & Responsibilities:

• Reporting to the Digital Transformation Director, the Continuous Improvement Manager will be instrumental in driving and executing the business strategy.
• Management of change and process optimisation during implementation of a Data Warehouse and migration to ERP.
• Digitalisation of day-to-day business processes/approvals (e.g. HSEQ, site teams support).
• Full migration to SharePoint.
• Deployment of appropriate MS 365 apps and services, as appropriate.
• Engagement with third-party software developers, as appropriate.
• Review current business processes, identify areas for improvement and prioritise in accordance with business strategy and imperatives (including migration to ERP).
• Analyse, develop and implement business process improvements.
• Collaborate with colleagues and external partners to deliver sustainable improvements (external partners might include third party solution providers and software developers).
• Training relevant staff on new processes.
• Model excellent behaviours, in relation to continuous improvement and change management.

To be considered for this position you will have at least 3-5 years previous experience in continuous improvement dealing with business operations, including ERP migration. The preferred candidate should have the ability to take ownership of change management, project management and analysis, relating to business processes, previous experience of design, development and implementation of improved business processes, supported by relevant digital tools is essential for the role. Excellent communications skills are essential for the role as you will be required to deal with stakeholders at all levels across the business.

We offer a competitive package, including:

• 32 days holiday, increasing to 36 based on length of service.
• Enhanced pension scheme.
• Salary sacrifice – (Electric vehicle scheme, annual leave purchase & cycle to work).
• Remote & hybrid working options (subject to role requirements).
• Enhanced maternity & paternity Leave.
• Company sick pay (available after qualifying period).

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