At a Glance
- Tasks: Manage customer accounts and ensure timely collection of outstanding payments.
- Company: Join RS Integrated Supply, a leader in integrated supply solutions.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Dynamic workplace with a focus on teamwork and innovation.
- Why this job: Make a real impact on financial stability while building strong customer relationships.
- Qualifications: Experience in credit control, excellent communication skills, and attention to detail.
The predicted salary is between 28800 - 43200 £ per year.
We have an amazing opportunity to join our credit control team based out of our Warrington office. The Credit Controller is responsible for managing the company’s credit and debt recovery processes to ensure timely collection of outstanding payments, maintain positive customer relationships, and minimise financial risk. This role involves monitoring customer accounts, resolving payment issues, and cross collaborating with other areas of the business to support the company’s cash flow and financial stability.
What you will be doing:
- Proactively manage a portfolio of customer accounts to ensure timely collection of outstanding debts.
- Monitor aged debt reports and follow up on overdue invoices via phone, email, and written correspondence.
- Resolve customer queries relating to invoices and payments, liaising with internal teams where necessary.
- Maintain accurate records of all chasing activity and update the internal systems accordingly.
- Prepare weekly and monthly reports on outstanding debts, cash collection forecasts, and risk accounts.
- Work closely with the billing and operation teams to ensure smooth processes and accurate invoicing.
- Escalate high-risk accounts or problematic debts in line with company policy.
- Assist with month-end reporting and audit requirements.
- Support process improvements within the credit control function.
What do I need to be successful?
- Proven experience in a credit control or accounts receivable role.
- Strong understanding of credit control principles and procedures.
- Excellent communication and negotiation skills, both written and verbal.
- Ability to manage a busy workload, prioritise effectively, and meet deadlines.
- Strong attention to detail and problem-solving ability.
- Proficiency in Microsoft Excel and familiarity with financial systems (e.g. SAP, Oracle, D365).
- Ability to build strong relations to ensure excellent customer service.
- Team player with a collaborative approach.
- Ability to identify patterns, trends, and recurring issues within data sets to support informed decision-making.
- Ability to work autonomously and use initiative to resolve issues but elevate problems or questions as appropriate.
- Proven experience in working within a target-driven environment, consistently meeting or exceeding Key Performance Indicators (KPIs) related to debt recovery, cash collection, dispute resolution, or billing accuracy.
Credit Controller in Warrington employer: Rsgroup
At RS Group, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Corby. As a SAP Security Associate Analyst, you will benefit from our comprehensive rewards package, including competitive salaries, robust wellbeing initiatives, and opportunities for professional growth within a supportive environment. Join us to be part of a team that values your contributions and encourages you to thrive in your career while making a meaningful impact in the field of digital and technology.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Warrington
✨Tip Number 1
Get to know the company inside out! Research RS Integrated Supply and understand their values, products, and services. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Credit Controller, you'll need to negotiate and resolve issues effectively. Role-play with a friend or family member to get comfortable discussing payment terms and handling customer queries.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our amazing credit control team. Let's make great things happen together!
We think you need these skills to ace Credit Controller in Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in credit control or accounts receivable. Use keywords from the job description to show we’re on the same page and you understand what we’re looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share specific examples of how you've managed customer accounts and resolved payment issues. Let us see your personality and why you’d be a great fit for our team.
Showcase Your Skills:Don’t forget to mention your proficiency in Microsoft Excel and any financial systems you’ve used. We want to know how you can hit the ground running and contribute to our cash flow and financial stability.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Rsgroup
✨Know Your Numbers
Brush up on your understanding of credit control principles and procedures. Be ready to discuss your experience with managing customer accounts and how you've successfully collected outstanding debts in the past. This will show that you know your stuff and can hit the ground running.
✨Communication is Key
Since excellent communication skills are a must for this role, practice articulating your thoughts clearly. Prepare examples of how you've resolved customer queries or negotiated payment terms. This will demonstrate your ability to maintain positive relationships while getting the job done.
✨Show Off Your Problem-Solving Skills
Think of specific instances where you've identified patterns or recurring issues in data sets. Be ready to explain how you approached these problems and what solutions you implemented. This will highlight your analytical skills and attention to detail, which are crucial for a Credit Controller.
✨Familiarise Yourself with Financial Systems
If you're proficient in Microsoft Excel and have experience with financial systems like SAP or Oracle, make sure to mention it. If not, take some time to learn the basics. Being able to discuss your technical skills confidently will set you apart from other candidates.
