At a Glance
- Tasks: Assist customers and manage stock in a dynamic branch environment.
- Company: Join a supportive team at RS in Birmingham.
- Benefits: Gain valuable experience with full training provided.
- Other info: Flexible hours during busy periods with potential for growth.
- Why this job: Perfect for those who love customer interaction and teamwork.
- Qualifications: Experience in stock management and strong Excel skills.
The predicted salary is between 20000 - 25000 € per year.
We have an exciting opportunity for 2 Branch/Stores assistants to join our team at our Birmingham local store on an initial 6-month fixed term contract. Working alongside our amazing branch team you will divide your time between communicating effectively with our customers and keeping on top of our stock and inventory. Full training will be provided, but a can-do attitude is all that it takes to succeed in this role.
What you will be doing:
- As a Branch Assistant, you will be reporting directly to the Branch Manager.
- Within the Branch, you will provide excellent customer service by helping identify our customers’ needs and requirements by building strong relationships and investigating and resolving customer issues from general and technical questions whilst advising on delivery options and dispatches.
- You will also be responsible for warehouse and stock management picking and packing activities.
What do I need to be successful?
- Experience within stock/inventory
- Excellent reporting and Excel skills
- The ability to multi-task and put your attention to different areas of work throughout your day
- Flexibility will be required during our busy periods
RS Local Branch Assistant employer: Rsgroup
At RS, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and customer service excellence. Our Birmingham branch provides a dynamic environment where employees can grow their skills through comprehensive training and hands-on experience in stock management and customer relations. With a focus on employee development and a commitment to fostering strong relationships, we ensure that our team members feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land RS Local Branch Assistant
✨Tip Number 1
Get to know the company! Research RS and understand their values and what they stand for. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers, think of scenarios where you can demonstrate your problem-solving abilities. Role-play with a friend or family member to get comfortable with handling different situations.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you've managed stock or inventory in the past. Bring examples of how you’ve kept things running smoothly, especially during busy times – it’ll make you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining the RS team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace RS Local Branch Assistant
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've built relationships and resolved issues in the past, as this is key for the Branch Assistant role.
Be Clear About Your Stock Management Experience:If you've worked with stock or inventory before, let us know! Detail your experience with picking, packing, and managing stock levels. This will show us you're ready to hit the ground running.
Demonstrate Your Multi-Tasking Ability:In your application, give examples of how you've successfully managed multiple tasks at once. We love a can-do attitude, so share how you stay organised and flexible during busy times.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Rsgroup
✨Know Your Stock
Familiarise yourself with stock management basics before the interview. Brush up on your inventory skills and be ready to discuss how you’ve handled stock in previous roles. This will show that you’re proactive and understand the importance of this aspect of the job.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or built strong relationships with customers. This will demonstrate your ability to connect with clients, which is key for the RS Local Branch Assistant role.
✨Excel Skills Matter
Since reporting and Excel skills are crucial, make sure you can talk confidently about your experience with these tools. If you have any specific projects or tasks where you used Excel effectively, be ready to share those details during the interview.
✨Show Your Flexibility
Be prepared to discuss how you handle busy periods and multi-tasking. Share examples from your past work where you successfully managed multiple responsibilities at once. This will highlight your adaptability and readiness to thrive in a dynamic branch environment.
