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- Tasks: Support hardware and meeting room tech, ensuring smooth operations for on-site and remote users.
- Company: Join RS Group, a forward-thinking tech company in London.
- Benefits: Competitive salary, health support, and training opportunities.
- Why this job: Kickstart your tech career with hands-on experience and mentorship.
- Qualifications: Interest in IT support and eagerness to learn new skills.
- Other info: Inclusive workplace with support for diverse needs and career growth.
The predicted salary is between 25000 - 32000 £ per year.
Location: London (Onsite – 5 days per week)
Permanent – Occasional travel required
RS Group is looking for a Hardware Technician to join our permanent team in London. This is an entry-level opportunity designed to help you build and develop your technical skills within End User Computing. You’ll gain hands‑on experience with modern technologies, from hardware support through to collaboration tools such as Microsoft Teams Rooms, while supporting both on‑site and remote users.
What you’ll be doing:
- Collaborate with the wider technology team and stakeholders across the local business
- Manage and maintain presentation and meeting room equipment on-site
- Prepare and configure devices and peripherals for end users
- Track, repair, and reissue returned devices
- Support both on‑site and remote hardware requirements
- Perform daily checks on presentation and AV equipment
- Follow local working practices, including legal and health & safety regulations
- Adhere to Group and Global IT policies, processes, and procedures
- Receive mentoring and training from the regional engineering team to develop your technical skills
About you:
You’re someone with a genuine interest in technology and IT support, eager to build a career in the field. You’re proactive, reliable, and enjoy working as part of a team, while also taking ownership of your tasks. You’re keen to learn, open to feedback, and comfortable following guidance as you develop your skills. A strong communicator, you’re able to support colleagues with varying levels of technical knowledge and provide a positive user experience.
What you’ll need:
- A strong interest in IT support and end‑user computing
- A willingness to learn and develop new technical skills
- Ability to follow direction and work collaboratively within a team
- Good organisational skills and attention to detail
- Basic understanding of hardware (desirable but not essential)
Extras you’ll get:
- Help for people to take control of ongoing health conditions such as diabetes or asthma with £500 a year available for monitoring & consultation
- Support for neurodiverse colleagues and families with needs assessment, diagnosis and post‑diagnostic support for autism spectrum, ADHD and Tourette’s syndrome
- Support for women at different life stages from streamlined fertility support through to diagnosis and monitoring of both endometriosis and menopause
- Helping our LGBTQ+ community through enhanced coverage for trans colleagues, including voice coaching, facial surgery and gender confirmation surgery
- Additions to fertility coverage including IVF for lesbian couples and information/support around surrogacy and adoption for all
Hardware Technician employer: Rsgroup
Contact Detail:
Rsgroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hardware Technician
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in tech. They might know about openings or can give you a heads-up on what it’s like working at RS Group.
✨Tip Number 2
Get hands-on! If you can, play around with hardware and software at home. The more familiar you are with tech, the better you'll impress during interviews. Plus, it shows your genuine interest!
✨Tip Number 3
Prepare for those interviews! Research common questions for hardware technician roles and practice your answers. We recommend using the STAR method to structure your responses – it really helps!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hardware Technician
Some tips for your application 🫡
Show Your Passion for Tech: Let us see your genuine interest in technology and IT support right from the start. Mention any relevant experiences or projects that showcase your enthusiasm and willingness to learn.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills align with the Hardware Technician role. Use keywords from the job description to show that you understand what we’re looking for.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Rsgroup
✨Know Your Tech Basics
Brush up on your basic hardware knowledge before the interview. Even if it's not essential, having a grasp of common devices and peripherals will show your genuine interest in IT support and end-user computing.
✨Show Your Team Spirit
Since this role involves collaboration with the wider technology team, be ready to discuss examples of how you've worked well in a team before. Highlight your ability to communicate effectively and support colleagues with varying levels of technical knowledge.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face as a Hardware Technician, like troubleshooting a device or setting up meeting room equipment. Be prepared to talk through your thought process and how you'd approach these tasks.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or the technologies you'll be working with. This shows your eagerness to learn and engage with the role.