RS Group is seeking an ITSM Operations Lead to coordinate ITIL-aligned service operations and ensure high-quality support for business-critical systems. The role covers incident, problem, change and request management, with governance, reporting and continuous improvement across global operations.
You will lead Major Incident and P3 handling, mentor teams, and collaborate with internal units and external partners. Remote UK-based role with global exposure.
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Remote ITSM Operations Lead - ITIL & Incident Expert in Corby employer: Rsgroup
RS Group is an exceptional employer, offering a dynamic work environment in London where innovation meets collaboration. As a Graduate AI Product Analyst Apprentice, you'll benefit from a robust apprenticeship programme that not only provides hands-on experience with cutting-edge technologies like Generative AI and ML but also fosters personal and professional growth through mentorship and exposure to diverse teams. Join us to be part of a forward-thinking culture that values creativity and empowers you to shape the future of customer experience.
