At a Glance
- Tasks: Help shape audience strategies and oversee personalisation campaigns for impactful customer experiences.
- Company: Join a forward-thinking company with a hybrid work culture in Corby, Manchester, and London.
- Benefits: Enjoy a competitive salary, pension plans, health benefits, and lifestyle perks.
- Other info: Be part of a global recognition programme that celebrates your contributions and values.
- Why this job: Make a real difference in personalisation while developing your skills in a dynamic environment.
- Qualifications: Experience in personalisation or CRM, with strong knowledge of segmentation and journey orchestration.
The predicted salary is between 30000 - 40000 £ per year.
Location: Hybrid role - remote and in OUR offices in Corby, Manchester and London.
Contract: Permanent.
Responsibilities
- Audience Strategy & Governance: Assist stakeholders with audience definition for personalisation use cases, ensuring accurate sizing, correct logic, and CDP best practice.
- Campaign Coordination & Experience Integrity: Oversee all personalisation campaigns, prevent and resolve conflicting experiences, and manage priority hierarchies, eligibility rules and suppression logic.
- Tooling & Implementation Coaching: Advise teams on the best use of available personalisation technology and produce documentation on tooling and best practice; provide coaching and training to increase adoption and effectiveness.
- Data & Attribute Capability Development: Work with the personalisation product owner to identify missing customer data attributes and models needed for prioritisation.
- Use Case Implementation & Orchestration: Coach stakeholders to build, QA and deploy their personalisation use cases; maintain a capability framework to ensure the correct level of support.
- Measurement & Optimization: Partner with Data & Analytics to measure personalisation use cases accurately for value and effectiveness.
Qualifications
- Experience in personalisation, CRM or marketing operations.
- Operational use of CDPs or similar customer segmentation tools.
- Strong knowledge of segmentation logic and journey orchestration.
Benefits
- Financial – pension/retirement, life assurance, salary finance.
- Wellbeing – medical plans, health screening, critical illness, disability insurance, paid time off, employee assistance programme, gym/health club discounts.
- Lifestyle – transportation assistance schemes, onsite catering/lunch vouchers, retail discounts.
- Spotlight – global recognition programme to highlight role‑modeling our values.
Personalisation Operations Executive in Corby employer: Rsgroup
As a Personalisation Operations Executive, you will thrive in a dynamic hybrid work environment that combines the flexibility of remote work with the collaborative spirit of our offices in Corby, Manchester, and London. We prioritise employee wellbeing with comprehensive benefits including medical plans, gym discounts, and a global recognition programme that celebrates your contributions. Join us to enhance your career through continuous learning opportunities and be part of a culture that values innovation and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Personalisation Operations Executive in Corby
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to personalisation and CRM. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio or case studies that highlight your experience with personalisation campaigns and customer data tools. This will give you an edge and demonstrate your hands-on knowledge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Personalisation Operations Executive in Corby
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in personalisation, CRM, or marketing operations. We want to see how your skills align with the responsibilities listed in the job description!
Showcase Your Technical Skills:If you've worked with CDPs or customer segmentation tools, shout about it! We love seeing candidates who can demonstrate their operational knowledge and how they’ve used technology to drive results.
Be Clear and Concise:When writing your application, keep it straightforward. Use bullet points where possible and make sure your key achievements stand out. We appreciate clarity and a well-structured application!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Rsgroup
✨Know Your Audience
Before the interview, make sure you understand the audience strategy and governance aspects of the role. Familiarise yourself with how personalisation works in different contexts and be ready to discuss how you would assist stakeholders in defining their audience for various use cases.
✨Showcase Your Campaign Coordination Skills
Be prepared to talk about your experience in overseeing personalisation campaigns. Think of specific examples where you've resolved conflicting experiences or managed priority hierarchies. This will demonstrate your ability to handle the responsibilities outlined in the job description.
✨Demonstrate Tooling Knowledge
Brush up on the personalisation technology tools you’ve used in the past. Be ready to explain how you’ve coached teams on best practices and how you’ve produced documentation. This shows that you can not only use the tools but also help others maximise their effectiveness.
✨Data-Driven Mindset
Since measurement and optimisation are key parts of the role, come prepared with examples of how you've partnered with data and analytics teams in previous roles. Discuss how you measured the effectiveness of personalisation efforts and what metrics you focused on to drive improvements.
