At a Glance
- Tasks: Lead local branch operations and ensure a seamless customer experience across all channels.
- Company: Join RS Group, a dynamic company focused on customer satisfaction in Birmingham.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Other info: Be part of a hands-on team with opportunities for growth.
- Why this job: Make a real impact by enhancing customer experiences and driving branch success.
- Qualifications: Experience in customer service and leadership skills are essential.
The predicted salary is between 36000 - 44000 Β£ per year.
RS Group in Birmingham is seeking a Branch Supervisor to lead the RS Local Branch operations, overseeing face-to-face, telephony, email, web and social channels to deliver a seamless customer experience and drive branch profitability.
The role supports the Branch Manager in running daily operations, ensuring service standards, stock accuracy and compliance, and acting as on-site lead when the Branch Manager is unavailable.
You will guide a practical, hands-on team.
#J-18808-Ljbffr
Local Branch Supervisor - Customer Experience Ops Leader in Birmingham employer: Rsgroup
At RS Group, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Corby. As a SAP Security Associate Analyst, you will benefit from our comprehensive rewards package, including competitive salaries, robust wellbeing initiatives, and opportunities for professional growth within a supportive environment. Join us to be part of a team that values your contributions and encourages you to thrive in your career while making a meaningful impact in the field of digital and technology.