Tool Hire Manager

Operations Management:

• Oversee the daily operations of the tool hire service.

• Develop and implement procedures to ensure efficient rental processes.

• Monitor and manage inventory levels to meet customer demand.

• Ensure tools and equipment are maintained, serviced, and repaired as necessary.

Customer Service:

• Handle customer inquiries and resolve any issues related to tool hire.

• Provide expert advice on tool selection and usage to customers.

• Ensure a high level of customer satisfaction and service quality.

Staff Supervision:

• Recruit, train, and supervise tool hire staff.

• Schedule staff shifts and manage workforce planning.

• Conduct performance evaluations and provide ongoing training and development.

Sales and Marketing:

• Develop and implement sales strategies to increase tool hire revenue.

• Collaborate with the marketing team to promote tool hire services.

• Monitor market trends and competitor activities to identify business opportunities.

Financial Management:

• Prepare and manage the tool hire budget.

• Monitor financial performance and implement cost-control measures.

• Prepare financial reports and provide insights to senior management.

Health and Safety:

• Ensure compliance with health and safety regulations.

• Conduct regular safety audits and inspections.

• Train staff on proper tool handling and safety procedures.