Aftersales Advisor / Parts Advisor in Oxford
Aftersales Advisor / Parts Advisor

Aftersales Advisor / Parts Advisor in Oxford

Oxford Full-Time 28255 - 31000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Supply parts to technicians and provide top-notch customer service.
  • Company: Join a leading commercial vehicle company in Bicester.
  • Benefits: Earn up to £34,000 with bonuses, plus 30 days holiday!
  • Other info: Enjoy a supportive work environment with great employee perks.
  • Why this job: Be part of a dynamic team and grow your career with ongoing training.
  • Qualifications: Experience in vehicle parts or strong technical knowledge required.

The predicted salary is between 28255 - 31000 £ per year.

Location: Bicester

Salary: £28,255 - £31,000 (OTE up to £34,000)

Job Type: Permanent

Key Responsibilities:

  • Supplying parts to workshop technicians efficiently
  • Identifying, ordering, and tracking parts and sundries
  • Liaising with customers and internal teams
  • Providing updates on orders and progress
  • Delivering excellent customer service both in person and over the phone

What We're Looking For:

  • Experience in commercial vehicle parts (or strong technical knowledge)
  • Excellent communication skills
  • Strong organisational skills and attention to detail
  • A proactive, team-focused approach
  • Ability to work in a fast-paced environment

Working Hours:

~44.5 hours per week ~ Monday to Friday (rotating shifts: 7am-4pm, 8am-5pm, 9am-6pm) ~ Alternate Saturday mornings (8am-12pm)

Benefits Include:

  • Bonus scheme (OTE up to £34,000)
  • Ongoing manufacturer training and career development
  • 30 days holiday (including bank holidays)
  • Additional holiday for long service
  • Pension scheme
  • Free on-site parking
  • Employee discounts on service and parts
  • Referral bonus scheme
  • Cycle to work scheme
  • Uniform provided
  • Wellbeing and support initiatives

Aftersales Advisor / Parts Advisor in Oxford employer: RSD Engineering

Join a dynamic team as an Aftersales Advisor in Bicester, where we prioritise employee growth and development through ongoing manufacturer training and a supportive work culture. Enjoy competitive benefits including a bonus scheme, generous holiday allowance, and employee discounts, all while working in a fast-paced environment that values teamwork and excellent customer service.
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Contact Detail:

RSD Engineering Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Aftersales Advisor / Parts Advisor in Oxford

✨Tip Number 1

Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! Since you'll be liaising with customers and internal teams, being able to articulate your thoughts clearly is key. Try role-playing common scenarios with a friend to boost your confidence.

✨Tip Number 3

Show off your organisational skills! During interviews, share examples of how you've managed multiple tasks or projects. This will demonstrate your ability to thrive in a fast-paced environment like theirs.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the team. Don’t forget to follow up after applying to express your enthusiasm!

We think you need these skills to ace Aftersales Advisor / Parts Advisor in Oxford

Parts Knowledge
Customer Service
Communication Skills
Organisational Skills
Attention to Detail
Technical Knowledge
Teamwork
Proactivity
Ability to Work in a Fast-Paced Environment

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in commercial vehicle parts or any strong technical knowledge you have. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Aftersales Advisor role. Share specific examples of how you've delivered excellent customer service and worked in fast-paced environments before.

Show Off Your Communication Skills: Since this role involves liaising with customers and internal teams, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and friendly – we love a good chat, even in writing!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at RSD Engineering

✨Know Your Parts

Brush up on your knowledge of commercial vehicle parts before the interview. Familiarise yourself with common parts, their functions, and any specific brands or models relevant to the company. This will show that you’re proactive and have a genuine interest in the role.

✨Show Off Your Communication Skills

Since excellent communication is key for this position, practice articulating your thoughts clearly. Prepare examples of how you've successfully liaised with customers or internal teams in the past. This will demonstrate your ability to deliver top-notch customer service.

✨Organisational Skills Matter

Be ready to discuss how you stay organised in a fast-paced environment. Think of specific tools or methods you use to track orders and manage tasks efficiently. Highlighting your attention to detail will resonate well with the interviewers.

✨Team Player Attitude

Emphasise your team-focused approach during the interview. Share experiences where you collaborated with others to achieve a common goal. This will showcase your ability to work well within a team, which is crucial for the role.

Aftersales Advisor / Parts Advisor in Oxford
RSD Engineering
Location: Oxford

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