At a Glance
- Tasks: Be the go-to person for customers and manage their service needs.
- Company: Join a dynamic dealership in Brislington, Bristol.
- Benefits: Competitive salary with OTE, plus a supportive work environment.
- Other info: Great opportunity for career growth in the motor trade.
- Why this job: Make a difference by delivering top-notch customer service in a fast-paced setting.
- Qualifications: Experience as a Service Advisor and strong communication skills required.
The predicted salary is between 29000 - 30000 € per year.
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
Location: Brislington, Bristol
Salary: £29,000 - £30,000 Basic | OTE £34,000
Job Type: Permanent
This is an excellent opportunity for someone with previous motor trade experience who is passionate about delivering exceptional customer service within a fast-paced aftersales environment.
Key Responsibilities:- Acting as the main point of contact for customers while their vehicle is on site
- Managing service walk-in enquiries and bookings
- Liaising with workshop and parts departments to provide accurate updates and pricing
- Booking vehicles in and carrying out vehicle handovers
- Upselling additional work where appropriate and documenting findings
- Ensuring all duties are completed in line with manufacturer and company standards
- Previous experience as a Service Advisor within a main dealership environment
- Knowledge of Kerridge, RTC, or eDynamix systems would be advantageous
- Strong administration and communication skills
- Ability to work in a customer-focused, fast-paced environment
- Organised with excellent attention to detail
- Passionate about delivering high levels of customer service
Service Advisor in Newport employer: RSD Engineering
Join a dynamic team in Brislington, Bristol, where we prioritise exceptional customer service and employee development. As a Service Advisor, you'll benefit from a competitive salary, a supportive work culture that values your contributions, and opportunities for growth within the motor trade industry. Our commitment to excellence ensures that you will thrive in a fast-paced environment while enjoying the unique advantages of working in a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor in Newport
✨Tip Number 1
Network like a pro! Reach out to your contacts in the motor trade and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice makes perfect! Before any interviews, run through common questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you handle fast-paced environments.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look sharp for your interviews. A smart outfit shows that you’re serious about the role and ready to represent the company well.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of standing out. Plus, it’s super easy to navigate!
We think you need these skills to ace Service Advisor in Newport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous motor trade experience and customer service skills. We want to see how your background aligns with the role of a Service Advisor, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for delivering exceptional customer service and how you can contribute to our fast-paced aftersales environment. Keep it engaging and personal – we love a bit of personality!
Show Off Your Skills:If you’ve got experience with systems like Kerridge, RTC, or eDynamix, make sure to mention it! Highlighting your technical skills can set you apart from other candidates. We’re looking for someone who can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at RSD Engineering
✨Know Your Stuff
Make sure you brush up on your motor trade knowledge and any specific systems mentioned in the job description, like Kerridge or RTC. Being able to discuss these confidently will show that you're serious about the role.
✨Customer Service Focus
Prepare examples of how you've delivered exceptional customer service in the past. Think of situations where you went above and beyond for a customer, as this is key for a Service Advisor role.
✨Practice Your Communication Skills
Since you'll be the main point of contact for customers, practice clear and concise communication. You might want to do mock interviews with a friend to get comfortable explaining complex information simply.
✨Show Your Organisational Skills
Be ready to discuss how you manage your time and tasks in a fast-paced environment. Bring up any tools or methods you use to stay organised, as this will demonstrate your ability to handle the demands of the role.
