At a Glance
- Tasks: Handle parts enquiries and support customers in a fast-paced automotive environment.
- Company: Join a busy automotive dealership in Nottingham with a high-performing team.
- Benefits: Competitive salary, bonus potential, and 25 days holiday plus more.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Make an impact by mentoring others and building strong customer relationships.
- Qualifications: Experience as a Senior Parts Advisor with strong automotive knowledge required.
The predicted salary is between 30800 - 34300 € per year.
A busy automotive dealership in Nottingham is seeking an experienced Senior Parts Advisor to join their high-performing aftersales team. This is an excellent opportunity for someone with strong parts knowledge who is confident working in a fast-paced environment and supporting both customers and colleagues.
Responsibilities:
- Handling parts enquiries via phone, email, and in person
- Sourcing and ordering vehicle parts using manufacturer systems
- Supporting trade, retail, and workshop parts requirements
- Maintaining stock levels and inventory accuracy
- Preparing quotations and processing invoices
- Supporting and mentoring junior team members
- Ensuring KPIs, deadlines, and service standards are met
- Building strong relationships with internal teams and customers
Requirements:
- Previous experience in a Senior Parts Advisor role
- Strong automotive parts knowledge (manufacturer experience advantageous)
- Experience supporting or mentoring team members
- Excellent communication and customer service skills
- Highly organised with strong attention to detail
- Confident using dealer systems (e.g. Kerridge or similar)
- Full UK driving licence
Working Hours:
Monday to Friday: 9:00am - 6:00pm; 1 in 2 Saturdays
Benefits:
Competitive salary with bonus potential; 25 days holiday +
Senior Parts Advisor in Mansfield employer: RSD Engineering
Join a dynamic automotive dealership in Nottingham, where we prioritise employee growth and a supportive work culture. As a Senior Parts Advisor, you'll benefit from competitive salaries, bonus potential, and a commitment to professional development, all while working in a fast-paced environment that values teamwork and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Parts Advisor in Mansfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about openings for Senior Parts Advisors. A friendly chat can sometimes lead to opportunities that aren't even advertised!
✨Tip Number 2
Prepare for the interview by brushing up on your parts knowledge and dealer systems. We all know how important it is to show off your expertise, so be ready to discuss specific parts scenarios and how you’ve handled them in the past.
✨Tip Number 3
Showcase your mentoring skills! If you've supported junior team members before, make sure to highlight this during interviews. It’s a great way to demonstrate your leadership potential and how you can contribute to the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our high-performing aftersales team.
We think you need these skills to ace Senior Parts Advisor in Mansfield
Some tips for your application 🫡
Show Off Your Parts Knowledge:Make sure to highlight your experience and knowledge in automotive parts. We want to see that you know your stuff, so mention any specific manufacturer systems you've worked with or any relevant qualifications.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Senior Parts Advisor role. We love seeing how your skills match up with what we’re looking for, so make it personal!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if needed to make your experience stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at RSD Engineering
✨Know Your Parts Inside Out
Make sure you brush up on your automotive parts knowledge before the interview. Familiarise yourself with common parts, their functions, and any specific manufacturer systems they might use. This will show that you're not just experienced but also genuinely interested in the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've handled customer enquiries or resolved issues in the past. Being able to demonstrate your excellent communication and customer service skills will be key, especially since this role involves supporting both customers and colleagues.
✨Be Ready to Discuss Team Dynamics
Since mentoring junior team members is part of the job, think about your previous experiences in supporting or training others. Be ready to share specific instances where you helped a colleague improve or succeed, as this will highlight your leadership qualities.
✨Demonstrate Your Organisational Skills
The role requires strong attention to detail and organisation. Prepare to discuss how you manage stock levels, maintain inventory accuracy, and meet KPIs. Sharing your strategies for staying organised in a fast-paced environment will impress the interviewers.
