Service Centre Administrator in Croydon, Surrey

40 hours per week | Monday to Friday (08:30 - 16:30)

We are recruiting for a Service Centre Administrator to join a busy Aftermarket team in Croydon. This is a key administrative role supporting service operations, ensuring accurate processing of job information, invoices, and documentation while delivering excellent customer service.

Duties:

• Raise job cards and process technician time bookings
• Input and maintain accurate service and repair records
• Finalise completed jobs, including parts and labour charges
• Process invoices, credits, and warranty claims
• Generate reports and maintain service documentation
• Liaise with technicians, customers, and internal departments
• Support continuous improvement and ensure compliance with company procedures

Requirements:

• Previous administration experience within a service, workshop, or engineering environment
• Strong customer service and communication skills
• Good working knowledge of Microsoft Excel and Word
• Excellent organisational skills and attention to detail
• Ability to prioritise workloads and meet deadlines
• Positive, flexible, and proactive approach to work

Desirable:

• Experience processing service invoices and warranty claims
• GCSEs (or equivalent) in Maths and English
• Experience within the automotive, engineering, or service sector

This is an excellent opportunity to join a well-established organisation offering a competitive salary, stable working hours, and long-term career prospects.