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- Tasks: Be the go-to person for customers and manage their service needs.
- Company: Join a dynamic dealership in Brislington, Bristol.
- Benefits: Competitive salary with OTE, plus opportunities for growth.
- Other info: Exciting role with a focus on customer satisfaction and teamwork.
- Why this job: Make a difference by delivering top-notch customer service in a fast-paced environment.
- Qualifications: Experience as a Service Advisor and strong communication skills required.
The predicted salary is between 29000 - 30000 £ per year.
This is an excellent opportunity for someone with previous motor trade experience who is passionate about delivering exceptional customer service within a fast-paced aftersales environment.
Key Responsibilities:
- Acting as the main point of contact for customers while their vehicle is on site
- Managing service walk-in enquiries and bookings
- Liaising with workshop and parts departments to provide accurate updates and pricing
- Booking vehicles in and carrying out vehicle handovers
- Upselling additional work where appropriate and documenting findings
- Ensuring all duties are completed in line with manufacturer and company standards
Requirements:
- Previous experience as a Service Advisor within a main dealership environment
- Knowledge of Kerridge, RTC, or eDynamix systems would be advantageous
- Strong administration and communication skills
- Ability to work in a customer-focused, fast-paced environment
- Organised with excellent attention to detail
- Passionate about delivering high levels of customer service
Service Advisor in Bristol employer: RSD Engineering
Contact Detail:
RSD Engineering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Bristol
✨Tip Number 1
Network like a pro! Reach out to your contacts in the motor trade and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of customer service best practices and be ready to share examples from your past experiences. We want you to shine when discussing how you can deliver exceptional service.
✨Tip Number 3
Show off your skills! If you have experience with Kerridge, RTC, or eDynamix systems, make sure to highlight that during your conversations. It’s all about demonstrating how you can hit the ground running in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of landing that Service Advisor position. Let’s get you started!
We think you need these skills to ace Service Advisor in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight your previous motor trade experience and any customer service achievements. We want to see how you can bring your skills to our fast-paced environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for delivering exceptional customer service and how your experience aligns with our needs. Let us know why you’re excited about joining StudySmarter!
Show Off Your Skills: Don’t forget to mention your knowledge of systems like Kerridge or RTC if you have them. We love seeing candidates who are organised and detail-oriented, so make sure to showcase those skills in your application!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. We can’t wait to see what you bring to the table!
How to prepare for a job interview at RSD Engineering
✨Know Your Stuff
Make sure you brush up on your motor trade knowledge and any specific systems like Kerridge or RTC. Being able to discuss your previous experience confidently will show that you're the right fit for the role.
✨Customer Service Focus
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond, as this is crucial for a Service Advisor role.
✨Practice Makes Perfect
Run through common interview questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and reduce any nerves on the day.
✨Ask Smart Questions
At the end of the interview, have a few insightful questions ready to ask. This shows your interest in the company and the role, plus it gives you a chance to find out if it's the right fit for you.