At a Glance
- Tasks: Assist customers, manage documentation, and schedule workshop tasks to ensure satisfaction.
- Company: Join RSD Engineering, a leader in commercial vehicle service.
- Benefits: Earn a competitive salary plus up to £4k bonus and enjoy shift pay.
- Other info: Work 44.5 hours weekly with rotating shifts, including Saturday mornings.
- Why this job: Be the face of customer service and build strong relationships in a dynamic environment.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 28000 - 34000 € per year.
RSD Engineering is seeking a dedicated Service Advisor to join their team in Bicester, Oxfordshire. This full-time position offers a competitive salary ranging from £28,000 to £34,000 plus a bonus of up to £4,000.
The Service Advisor will handle customer enquiries, manage job documentation, and schedule workshop work while ensuring customer satisfaction. The successful candidate will work 44.5 hours per week across rotating shifts, including every third Saturday morning, compensated at 1.5x pay.
This role is essential for maintaining quality service and strong customer relationships.
Service Advisor – Commercial Vehicles + £4k Bonus in Bicester employer: RSD Engineering
RSD Engineering is an excellent employer that values its employees by offering a competitive salary and a generous bonus structure, alongside a supportive work culture that prioritises customer satisfaction and teamwork. Located in Bicester, Oxfordshire, the company provides ample opportunities for professional growth and development, ensuring that every Service Advisor can thrive in their role while enjoying a balanced work-life schedule with attractive shift compensation.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor – Commercial Vehicles + £4k Bonus in Bicester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at RSD Engineering. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching common questions for Service Advisors. Think about how your experience aligns with handling customer enquiries and managing job documentation. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Practice your communication skills! As a Service Advisor, you'll need to convey information clearly and build strong relationships with customers. Role-play with a friend or family member to get comfortable with discussing your experience and answering questions.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Service Advisor role!
We think you need these skills to ace Service Advisor – Commercial Vehicles + £4k Bonus in Bicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience that matches the Service Advisor role. We want to see how your skills can help us maintain quality service and strong customer relationships.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team in Bicester. Keep it friendly and professional!
Showcase Customer Service Skills:Since this role is all about handling customer enquiries, make sure to emphasise any previous experience in customer service. We love candidates who can demonstrate their ability to keep customers happy!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at RSD Engineering
✨Know Your Stuff
Before the interview, make sure you understand the role of a Service Advisor in the commercial vehicles sector. Familiarise yourself with common customer enquiries and the importance of job documentation. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about customer satisfaction, be ready to share examples of how you've successfully handled customer interactions in the past. Think of specific situations where you resolved issues or went above and beyond for a customer. This will highlight your ability to maintain strong relationships.
✨Prepare for Shift Work Questions
Given that the position involves rotating shifts, be prepared to discuss your flexibility and willingness to work different hours, including Saturdays. It’s a good idea to have a positive attitude towards shift work and to express your understanding of its importance in providing quality service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of vehicles you'll be working with, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
