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- Tasks: Support learning systems and resources, delivering impactful training across the group.
- Company: Join RSBG UK, a dynamic company supporting nine brands with over 1,250 colleagues.
- Benefits: Hybrid working, professional growth opportunities, and a collaborative culture.
- Other info: Exciting chance to grow in a supportive Learning & Development team.
- Why this job: Shape how colleagues learn and develop while making a real impact.
- Qualifications: Experience in administration or coordination, strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Exeter – Hybrid working 2 days per week office based
About Us: RSBG UK provides expert functional business support to nine companies with a total of 1,250 colleagues within the group. Our business purpose is to enable, facilitate and support our brands to ensure they can focus on what makes them successful. We do this by providing functional expertise across all brands by collaborating with business leaders, local teams and complementary functions. Our aim is to be a platform for business growth by providing dedicated tools and business support as and when required.
Our L&D team is small, and this creates an opportunity for role growth. The successful candidate will be expected to use their own initiative and be reactive and proactive at the same time to manage a diverse workload and to deliver our learning objectives of developing and retaining our talent by aligning learning opportunities with business strategy.
About The Role: You will be a confident and motivated Learning and Development (L&D) Advisor and you will support the delivery and administration of learning systems and resources across the group, providing advice and support to the brands within the organisation. This will include the identification of learning needs and requirements, and effective delivery across Group. Working closely with the L&D Manager, business leads and L&D Administrators, you will deliver required L&D content and portfolio to all brands. Our learning activity is supported through several systems, primarily a central LMS (Absorb). Experience of this platform or similar would be desirable but not essential. System knowledge and an aptitude to system management is essential for this role to be effective and to add value. This role would suit someone looking to move into Learning and Development from a related administrative or systems-based role, or someone seeking the next stage in developing their career in L&D.
Key Responsibilities:
- Learning Management System Administration: Serve as the primary contact for all training and learning queries across RSBG UK while administering, maintaining and developing the Absorb LMS—ensuring system accuracy, trusted data, and reliable reporting. Manage users, enrolments, and course access (including onboarding/offboarding), and configure/upload learning content in collaboration with SMEs, using course‑creation tools and AI where appropriate. Maintain LMS structures and configurations, ensuring data integrity and alignment with organisational requirements.
- Support, Coordination & Stakeholder Engagement: Provide guidance and escalation support to L&D Administrators across the group, strengthening capability and reducing issues, while also leading a regular forum to share updates, learning, and best practice. Coordinate or procure external training in line with finance and procurement processes, and work closely with IT and external partners to ensure system functionality and continuous improvement. Advise colleagues on L&D procedures and best practice, and support the L&D Manager with evaluating training effectiveness, maintaining the L&D Compendium, and contributing to annual training plans and capability assessments.
- Early Careers Support: Support apprenticeship programme activity, including course selection with business leads and reporting on Apprenticeship Levy spend and development. Assist the L&D Manager in delivering elements of the Graduate Programme as required.
- Data Reporting & Continuous Improvement: Produce regular learning reports and management datasets, and lead or contribute to initiatives that enhance L&D systems, features and the overall learning offer.
About You:
- Professional approach and commitment to supporting a strong L&D culture.
- A confident and resilient communicator able to build effective relationships with staff at all levels within a business.
- Able to manage own workload independently and initiate actions to get the job done.
- Capable of managing multiple concurrent tasks.
- Assisting in the scoping of L&D improvement projects and delivering specific projects from start to completion. Planning the overall requirement, running a project plan, consulting with your client base, taking on board brand requirements, delivering the solution and landing the project onto the LMS (as appropriate) to close out the project.
- Strong attention to detail and accuracy in completing tasks.
Qualifications, Skills & Experience
Essential
- Qualifications: Qualifications relevant to Business Administration or equivalent experience.
- Skills: Strong organisational and communication skills, with the ability to manage multiple tasks and stakeholders. Good IT proficiency, including Excel and data management. Ability to learn new systems or an aptitude for system administration. Excellent customer service skills.
- Experience: Experience in an administrative or coordination role within a professional environment. Experience managing data or records in business systems.
Preferred
- Qualifications: CIPD qualification in Learning & Development (Level 3 or Level 5).
- Skills: Knowledge of Learning & Development processes.
- Experience: Experience using or administering a Learning Management System (LMS), ideally Absorb. Experience working in an L&D or HR environment. Experience coordinating training or learning activities.
Why Apply for This Role?
This is an exciting opportunity to join a growing Learning & Development function at a time when your impact will genuinely shape how colleagues learn, develop and succeed. You’ll be part of an organisation that values expertise, collaboration and continuous improvement, while giving you the space to grow professionally. As part of RSBG UK, you’ll contribute to a group that provides expert business support to nine companies and over 1,250 colleagues. The purpose of the business is simple yet powerful: to enable and support its brands so they can focus on what makes them successful. You’ll work closely with business leaders and local teams across multiple functions, giving you broad exposure and the chance to influence meaningful development initiatives.
Learning & Development Advisor in Exeter employer: RSBG UK
Contact Detail:
RSBG UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning & Development Advisor in Exeter
✨Tip Number 1
Network like a pro! Reach out to current employees at RSBG UK on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Learning & Development Advisor role.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us how your skills align with RSBG UK's mission to support and enable its brands. Tailor your responses to reflect that understanding!
✨Tip Number 3
Practice your communication skills! As a Learning & Development Advisor, you'll need to build relationships across the organisation. Role-play common interview questions with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at RSBG UK.
We think you need these skills to ace Learning & Development Advisor in Exeter
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Learning & Development Advisor role. Highlight your relevant experience and skills that align with the job description, especially your ability to manage multiple tasks and communicate effectively.
Showcase Your Initiative: We love candidates who take the initiative! In your application, mention specific examples where you've proactively identified learning needs or improved processes in previous roles. This will show us you're ready to hit the ground running.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points for key achievements and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’re a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at RSBG UK!
How to prepare for a job interview at RSBG UK
✨Know Your Learning Systems
Familiarise yourself with Learning Management Systems, especially Absorb if you can. Even if you haven't used it before, showing that you've researched how it works and its features will impress the interviewers.
✨Showcase Your Communication Skills
As a Learning & Development Advisor, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've successfully built relationships or resolved conflicts in previous roles to demonstrate your communication prowess.
✨Demonstrate Initiative
This role requires someone who can manage their workload independently. Think of instances where you've taken the initiative to improve processes or solve problems without being asked, and be ready to share those stories.
✨Align with Business Strategy
Understand the company's goals and how the L&D function supports them. Be prepared to discuss how you would align learning opportunities with business strategies, showcasing your strategic thinking and understanding of organisational needs.