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For Companies At a Glance
- Tasks: Handle various insurance product lines and maintain relationships with clients and brokers.
- Company: Join RSA, a leading insurance provider with a strong presence in the UK and beyond.
- Benefits: Enjoy hybrid working, pension contributions up to 11%, and continuous development opportunities.
- Why this job: Be part of a supportive team culture that values individuality and offers meaningful impact.
- Qualifications: Background in insurance with strong communication and organisational skills required.
- Other info: Flexible hours and job shares considered; inclusive environment for all applicants.
The predicted salary is between 28800 - 43200 £ per year.
Introduction
At RSA, we believe insurance is about people, not things. We provide our inspiring colleagues the support and opportunity to grow together, shape the future, and win as a team. We are going through a transformation journey, providing our people with opportunity to be integral to improving our service and delivering better products to brokers and customers. We are a proud member of the Intact family, we feel part of something bigger, with a presence in North America, the UK and Europe.
We have a bold ambition to become the best Commercial Lines business in the UK, demonstrated by our recent acquisition of NIG and Farmweb, allowing us to scale by leveraging our combined financial strength and importantly ensure our people feel the benefits of our joint capabilities.
We are currently recruiting for a Global Network Servicing Technician to join our established and experienced Global Network Team here at RSA on a hybrid basis.
Your Role
The job will involve handling a multitude of product lines such as Property/Liability/Construction & Engineering and Profin. Your day to day responsibilities will include capturing and processing policy information from submissions, issuing UK policy wordings to local subsidiaries or to appointed servicing brokers, debiting premiums, and ongoing communication with Producing Offices, Brokers and Clients.
You will also engage and support on Global Network related projects.
This role involves building and maintaining good relationships with internal and external customers in an international environment. This is vital in supporting the timely and high quality service we provide ourselves on delivering as part of our Global Network proposition.
About You
To be successful in this role you will require a background in insurance with excellent communication and organisational skills. You will need to be able to deal with changing priorities and have excellent attention
to detail.
You will need to be able to manage your daily, weekly and monthly workflow to ensure key performance indicators and service standards are achieved. You will also need to have excellent communication skills and be able to collaborate with others and build relationships both internally and externally.
What we offer you
At RSA we put our people first. We have adopted hybrid working as standard, to give you a better work/life balance and an excellent flexible working mindset. That is on top of a comprehensive range of benefits, including pension contributions of up to 11% looking after you now, and in the future.
We will give you countless opportunities to continuously develop, alongside a diverse and passionate community of experts, the best the industry has to offer. You will be empowered to be your best self, do your best work, and make a meaningful impact. Our employee promise allows you to shape the future, win as a team, and grow with us.
About Us
We celebrate individuality and it is important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.
We understand that home life is a priority and are happy to consider reduced hours or job shares.
If you think you would be a great fit for us, but do not meet all the requirements of the role, please contact us as we would love to discuss how RSA could be the next step in your career journey.
As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview.
If you wish to be considered under the scheme then please answer yes to the question Do you wish to be considered under the Disability Confident Scheme? in RSAs application form.
Please let us know if there are any changes we could make to the application process to make it easier and more comfortable for you. Contact our recruitment team so we can work with you to support you throughout your application.
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Insurance Technician employer: RSA
Contact Detail:
RSA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Technician
✨Tip Number 1
Familiarise yourself with the specific product lines mentioned in the job description, such as Property, Liability, and Construction & Engineering. Understanding these areas will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your communication skills by preparing examples of how you've successfully built relationships in previous roles. RSA values collaboration, so showcasing your ability to work well with others will set you apart.
✨Tip Number 3
Research RSA's recent acquisitions and their impact on the business. Being knowledgeable about the company's transformation journey will show that you're proactive and invested in their future.
✨Tip Number 4
Prepare to discuss how you manage changing priorities and maintain attention to detail. Think of specific instances where you've successfully navigated a busy workload while meeting key performance indicators, as this aligns with the role's requirements.
We think you need these skills to ace Insurance Technician
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Insurance Technician position. Tailor your application to highlight relevant experience in handling product lines like Property, Liability, and Construction & Engineering.
Highlight Relevant Experience: In your CV and cover letter, emphasise your background in insurance and any specific roles that required excellent communication and organisational skills. Mention experiences where you successfully managed workflows and met key performance indicators.
Showcase Your Skills: Demonstrate your attention to detail and ability to adapt to changing priorities in your application. Provide examples of how you've built relationships with internal and external customers, as this is crucial for the role.
Personalise Your Application: Make sure to personalise your cover letter by addressing it to the hiring manager if possible. Express your enthusiasm for RSA's values and culture, and explain why you believe you would be a great fit for their team.
How to prepare for a job interview at RSA
✨Showcase Your Insurance Knowledge
Make sure to brush up on your insurance terminology and concepts, especially those related to Property, Liability, and Construction & Engineering. Demonstrating a solid understanding of these areas will show that you're well-prepared and serious about the role.
✨Emphasise Communication Skills
Since the role involves building relationships with internal and external customers, be ready to discuss your communication style. Share examples of how you've successfully collaborated with others in previous roles, highlighting your ability to adapt to different audiences.
✨Demonstrate Organisational Skills
Prepare to talk about how you manage your workload and prioritise tasks. Use specific examples from your past experiences to illustrate how you ensure deadlines are met while maintaining high-quality service.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle changing priorities or challenging situations. Think of scenarios where you've had to adapt quickly and be prepared to explain your thought process and the outcomes.