Casualty Claims Handler
Casualty Claims Handler

Casualty Claims Handler

Manchester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Investigate and advance casualty claims, ensuring excellent customer support throughout the process.
  • Company: Join RSA, a leading insurance provider committed to people and community impact.
  • Benefits: Enjoy hybrid working, flexible hours, and up to 11% pension contributions.
  • Why this job: Be part of a transformative team that values growth, inclusivity, and making a difference.
  • Qualifications: Experience in Casualty Claims or complex claims is preferred; strong communication skills are essential.
  • Other info: We celebrate individuality and welcome diverse applicants, including those with disabilities.

The predicted salary is between 28800 - 43200 £ per year.

Your role will impart technical knowledge to resolve queries, reaching and conveying decisions whilst imparting that knowledge to others.
Your skills and experience: Ideally, you will have experience in working with Casualty Claims, Employer Liability and Public Liability, from either an insurance or legal background.
However, if you have experience in complex claims or liability disputes this is also advantageous.
You will be an excellent communicator, effectively building relationships with internal and external stakeholders.
You will be experienced in prioritising your workload whilst dealing with multiple priorities.
Why you\’ll love it here Being part of our team means you\’ll have the support and freedom to bring your best self to work each day.
As a permanent member, here\’s what you can look forward to: Annual discretionary bonus Up to 11% pension contributions Hybrid working 25 days annual leave +

Casualty Claims Handler employer: RSA

At RSA, we prioritise our people, offering a hybrid working model that promotes a healthy work/life balance alongside a comprehensive benefits package, including generous pension contributions. Our inclusive culture fosters personal and professional growth, empowering employees to make a meaningful impact while being part of a diverse community of industry experts. Join us in shaping the future of insurance and experience the support and opportunities that come with being part of the Intact family.
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Contact Detail:

RSA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Casualty Claims Handler

✨Tip Number 1

Familiarise yourself with the key aspects of casualty claims, particularly Employer Liability and Public Liability. Understanding these areas will not only help you in interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees at RSA to gain insights into the company culture and expectations for the Casualty Claims Handler role. This can provide you with valuable information that may set you apart from other candidates.

✨Tip Number 3

Prepare to discuss specific examples from your past experience where you've successfully managed complex claims or liability disputes. Highlighting your problem-solving skills and ability to communicate effectively will resonate well with the hiring team.

✨Tip Number 4

Showcase your adaptability and willingness to embrace hybrid working. RSA values work/life balance, so demonstrating how you can thrive in a flexible environment will align with their company ethos.

We think you need these skills to ace Casualty Claims Handler

Casualty Claims Knowledge
Employer Liability Expertise
Public Liability Understanding
Claims Investigation Skills
Customer Service Orientation
Effective Communication Skills
Relationship Building
Technical Knowledge in Insurance
Case Law Familiarity
Problem-Solving Skills
Time Management
Prioritisation Skills
Attention to Detail
Negotiation Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Casualty Claims Handler. Tailor your application to highlight relevant experience in casualty claims, employer liability, or public liability.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in handling casualty claims or complex claims. Use specific examples to demonstrate your skills in communication and relationship-building with stakeholders.

Showcase Your Skills: Make sure to showcase your ability to prioritise workloads and manage multiple tasks effectively. Mention any technical knowledge you possess that relates to claims processes and case laws, as this will be valuable for the role.

Personalise Your Application: Address your application to RSA specifically and mention why you are interested in working with them. Highlight their commitment to employee development and inclusivity, and express how you align with their values and culture.

How to prepare for a job interview at RSA

✨Understand the Role

Make sure you have a clear understanding of what a Casualty Claims Handler does. Familiarise yourself with the responsibilities outlined in the job description, such as investigating and advancing claims, and supporting customers throughout their journey.

✨Showcase Your Communication Skills

As an excellent communicator, you'll need to demonstrate your ability to build relationships with various stakeholders. Prepare examples from your past experiences where you've effectively communicated complex information or resolved disputes.

✨Highlight Relevant Experience

If you have experience in Casualty Claims, Employer Liability, or Public Liability, be sure to discuss this during your interview. If not, think about how your background in complex claims or liability disputes can translate into this role.

✨Prepare Questions

Interviews are a two-way street. Prepare thoughtful questions about RSA's culture, the team you'll be working with, and opportunities for professional development. This shows your genuine interest in the company and the role.

Casualty Claims Handler
RSA
Location: Manchester

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