Strategic Customer Success Lead in London

Strategic Customer Success Lead in London

London Full-Time 60000 - 90000 Β£ / year (est.) No working from home possible
RSA Security

At a Glance

  • Tasks: Drive customer value and enhance product adoption through strategic engagement.
  • Company: Join RSA Security, a leader in cybersecurity solutions.
  • Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
  • Other info: Collaborative culture with a focus on innovation and customer satisfaction.
  • Why this job: Make a real impact by ensuring customer success in a dynamic tech environment.
  • Qualifications: 8+ years in customer-facing roles with strong technical and ownership skills.

The predicted salary is between 60000 - 90000 Β£ per year.

RSA Security is seeking a Customer Success Manager to drive customer value, enhance product adoption, and ensure successful outcomes.

This role requires a blend of technical curiosity and customer-centric thinking, enabling engagement across various teams.

The ideal candidate will have over 8 years in relevant roles with strong ownership and judgment.

A Bachelor's degree is strongly preferred, along with experience in technical, customer-facing positions.

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RSA Security

Contact Details:

RSA Security Recruitment Team

We think you need these skills to ace Strategic Customer Success Lead in London

Customer-Centric Thinking
Technical Curiosity
Stakeholder Engagement
Ownership
Judgment
Communication Skills
Problem-Solving Skills